Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
3
Ice maker
on August 14, 2019
Posted by: Berthorn
This product is excellent on the Refrigerator side. The Freezer size has problems with the ice maker dispenser. The ice cubes keep getting caught in the dispenser which causes the freezer to have frost. Also when using crush ice the ice goes every where.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, August 15, 2019
Hi, Berthorn!
Thank you for sharing your experience. We are happy to document your feedback! We would recommend ensuring the dispenser flap fully closes after dispensing ice. Stirring the ice in the bucket occasionally can help prevent large chunks from forming that may block the chute open. If you have any further questions or concerns, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience. We are happy to document your feedback! We would recommend ensuring the dispenser flap fully closes after dispensing ice. Stirring the ice in the bucket occasionally can help prevent large chunks from forming that may block the chute open. If you have any further questions or concerns, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Features
on August 15, 2019
Posted by: Jalaine
[This review was collected as part of a promotion.] Had it for 5 Months now and we're really enjoying this item. Highly recommended.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cold Mountain Ice Box
on August 15, 2019
Posted by: Tammy Baby
[This review was collected as part of a promotion.] Keeps food cold at the temperature I want it to be
Written by a customer while visiting frigidaire.com
Customer Rating
2
Noisy
on August 15, 2019
Posted by: Lechemama2
[This review was collected as part of a promotion.] This refrigerator came standard in our new construction home. It makes a LOT of noise. Mostly from the ice maker, and the “arm” to shut off the ice maker when it is full does not work properly. It will be fine until we are ready to upgrade and move it to use in the garage as a backup/extra refrigerator.
Response from frigidaire.comBy Online Outreach Specialist, August 16, 2019
Hey, Lechemama2! Thank you for taking the time to provide us with your valuable feedback. We're sorry to hear that your experience has not been positive.
We recommend making sure that the wire signal arm is not covered in ice to prevent from shutting off.
We also recommend checking your Owner's Manual (page 23) for your refrigerator's normal operating sounds. The manual can also be located on our website at ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/A07198504en.pdf.
Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
We recommend making sure that the wire signal arm is not covered in ice to prevent from shutting off.
We also recommend checking your Owner's Manual (page 23) for your refrigerator's normal operating sounds. The manual can also be located on our website at ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/A07198504en.pdf.
Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Space and Features
on August 15, 2019
Posted by: Shirley58
[This review was collected as part of a promotion.] I bought this 2 months ago and I am very pleased. The family loves it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Purchase
on August 16, 2019
Posted by: Texansgal41
[This review was collected as part of a promotion.] I love my new refrigerator!!! Awesome size and quality appliance
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on August 16, 2019
Posted by: Jmoore219
[This review was collected as part of a promotion.] For the price best refrigerator in the U.S. Plus, you do not have to worry about your food.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice Looking exterior
on August 16, 2019
Posted by: Neala
[This review was collected as part of a promotion.] This fridge is very noise, 1 LED light for the fridge is not sufficient, otherwise ok.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, August 21, 2019
Hello, Neala.
Thank you for your time and recent business with us! As we strive to produce high-quality products and services for deserving consumers like you, we would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. We have a great informational video regarding the different sounds you can experience with your refrigerator. Please use this link https://youtu.be/PLSixFjjuv8 for the information. We ask that if you have any questions or concerns that you would like to discuss further, please contact us directly. Our team may be reached by calling 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you for your time and recent business with us! As we strive to produce high-quality products and services for deserving consumers like you, we would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. We have a great informational video regarding the different sounds you can experience with your refrigerator. Please use this link https://youtu.be/PLSixFjjuv8 for the information. We ask that if you have any questions or concerns that you would like to discuss further, please contact us directly. Our team may be reached by calling 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com