Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
4
Lots of room
on July 2, 2019
Posted by: Sherris818
from Tennessee
[This review was collected as part of a promotion.] I would have given this product 5 stars but I have one issue. This is the loudest running refrigerator I've ever owned. I still wake up at night because of it. Otherwise it's a good buy
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
ManofSteel65
on July 4, 2019
Posted by: ManofSteel65
from Conway SC
[This review was collected as part of a promotion.] This is a great Frigidaire appliance. Love the ice and water in the front of refrigerator.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Good
on July 11, 2019
Posted by: Thakkar
from Missouri City Texas
[This review was collected as part of a promotion.] It's very good. The fridge is the perfect size. I love to use the ice cubes and water feature.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Beautiful, but noisy
on July 17, 2019
Posted by: CL78
from Trinidad
I bought this fridge just over a year ago.
Specifically wanted a fridge with an ice maker.v
The ice maker was always noisy and eventually stopped working in under a year. Needs replacing, cannot be repaired.
While it is a beautiful fridge, the build quality and components are inferior.
Specifically wanted a fridge with an ice maker.v
The ice maker was always noisy and eventually stopped working in under a year. Needs replacing, cannot be repaired.
While it is a beautiful fridge, the build quality and components are inferior.
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, July 18, 2019
Hello, CL78.
Thank you for providing your feedback. We understand your concern regarding your ice maker. We would love to see what options are available, please check your email for more information. Should you need immediate assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you for providing your feedback. We understand your concern regarding your ice maker. We would love to see what options are available, please check your email for more information. Should you need immediate assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
2
Leaky ice door shoot
on July 19, 2019
Posted by: Economist2019
from Fort Worth, Texas
The door design is thin; therefore, it builds moisture on the outside causing water build up inside and outside the door.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, July 23, 2019
Hey, Economist2019! Thank you for taking the time to provide us with your valuable feedback. We're sorry to hear that your experience has not been positive. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs.
We would like to gain a little bit more insight to assist with your concerns. Please take a moment to contact us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST to discuss further. Kindly, Courtney
We would like to gain a little bit more insight to assist with your concerns. Please take a moment to contact us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST to discuss further. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
It makes things cold
on July 20, 2019
Posted by: classicshooter
from Mobile, Al
[This review was collected as part of a promotion.] Over all it is an alright fridge. Biggest complaint is it doesn't feel like it is as big as its says.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Too Loud
on July 26, 2019
Posted by: TOwens
[This review was collected as part of a promotion.] The refrigerator came with my new home and it is loud, it makes noises day and night so much so it has even interrupted my sleep. That is not good for a new unit. If I had to purchase a new refrigerator I would not select this model due to the noise that it makes. A refrigerator should be seen and not heard.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, July 29, 2019
Hello, TOwens.
Thank you for your feedback. We understand your concerns regarding your refrigerator. We will be happy to assist you with your refrigerator. Please view this short video https://youtu.be/PLSixFjjuv8 regarding some sounds you make experience with your refrigerator. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you for your feedback. We understand your concerns regarding your refrigerator. We will be happy to assist you with your refrigerator. Please view this short video https://youtu.be/PLSixFjjuv8 regarding some sounds you make experience with your refrigerator. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
GREAT LOOK
on July 28, 2019
Posted by: NinF
[This review was collected as part of a promotion.] This was the refrigerator installed in our new home. Love the sleek looks. Did have a few issues with the ice maker, in particular there's no drain in the front. Other than that, love it.
Written by a customer while visiting frigidaire.com