Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
4
Love how it notifies you when the fridge is open!
on April 16, 2019
Posted by: Ellie Mae
from SC
[This review was collected as part of a promotion.] I am giving this a 4 because it has great features however the compressor popped and I have not had it for more than 6 months
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
I want ice
on June 19, 2019
Posted by: Jobabie
from Crouse, NC
[This review was collected as part of a promotion.] Frigidaire was in my Clayton home when I bought it. I have had my home for six months. And the icemaker went out. I can’t seem to get anybody to fix it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist, July 3, 2019
Hello, Jobabie! Thank you for your feedback! We sincerely apologize for your experience with your 25.5 Cu. Ft. Side-by-Side Refrigerator. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. We have contacted you via email to further assist. Should you require immediate assistance, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good size for a side by side
on June 20, 2019
Posted by: Bensons5
from Jacksonville FL
[This review was collected as part of a promotion.] I am not happy with a sis by side. Not enough freezer space.The ice maker takes up way to much space.The shelves keep falling off the side.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Meets our needs
on June 20, 2019
Posted by: yobnoc
from St. Augustine, FL
[This review was collected as part of a promotion.] This refrigerator was part of our "Everything's Included" package from the home builder (Lennar). It has done a good job in the 10 months we've owned it.
The shelving is adequate but not the sturdiest I've ever seen.
The shelving is adequate but not the sturdiest I've ever seen.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Refrigerator
on June 21, 2019
Posted by: DSosa2
from Houston, TX
[This review was collected as part of a promotion.] This refrigerator was included with the purchase of our new home and really like the style. The water system does have a filter but the water still taste as tap water. Wish it had a better filter that would take out all the taste impurities. I think I will buy a water tower. We had one before and water tasted great. Not sure why it cant be this way thru the fridge.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Icemaker overflow and leaking water
on June 26, 2019
Posted by: Jelmcdermott
[This review was collected as part of a promotion.] This cane with the purchase of our new home. At first this fridge worked great but now, only after 6 months, it seems like the icemaker is overflowing causing water to leak after getting ice and water from dispenser. Very frustrating!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, July 8, 2019
Hey, Jelmcdermott! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs.
We understand that the dispenser leaks when ice/water is dispensed. We recommend making sure that the ice chute is properly closing and that the actuator is not still engaged when you remove your cup/glass.
Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
We understand that the dispenser leaks when ice/water is dispensed. We recommend making sure that the ice chute is properly closing and that the actuator is not still engaged when you remove your cup/glass.
Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not bad but..
on June 27, 2019
Posted by: creynolds3574
from Pflugerville tx
[This review was collected as part of a promotion.] This was purchased with my new home. Everything is good except the in door water/ice system. I drink alot of water. The ice machine does not produce enough ice and the water flows so slowly, it takes almost 5 mins to fill a cup.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist, July 9, 2019
Hello, Creynolds3574! This unit produces 8 cubes every 2 hours for a total of 80 cubes over a 24 hour period. You also want to check your water filter status. The water filter should be changed every 4-6 months. Failure to do so, could result in slow ice and water production. Hopefully, this information helps. Rest assured, we make every effort to manufacture quality products. If you have any further questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
4
NEEDS TO BE A LITTLE BIGGER!
on July 2, 2019
Posted by: Anonymous
from Burlington, NC
[This review was collected as part of a promotion.] Works great, but the ice-maker can't keep up with the usage of the ice.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com