Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
5
One issue
on October 22, 2018
Posted by: SyssaQ
[This review was collected as part of a promotion.] Large interior, freezer door water is a small space and water goes everywhere easily. The button you push your cup into slips easily and the cup slips. Other than that it’s a fantastic fridge.
I would recommend this to a friend!
Response from frigidaire.comBy Briana, Online Outreach Specialist , November 14, 2018
Hi, SyssaQ! We appreciate your review! We make every effort to manufacture quality products, our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. We are happy to learn that your Frigidaire 25.5 Cu. Ft. Side-by-Side Refrigerator has been working fantastic for yours. This model has over 100 ways to organize and customize your refrigerator. If you ever have any questions regarding your appliance, please contact us directly at 1-800-374-4432, M-F 8 am to 8 pm, 9 am to 6 pm Sat EST. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
2
Do not buy. Sent back two same issues
on October 22, 2018
Posted by: Danny07
from Panama City beach fl
1st one had to be replaced. The second one was replaced with same issues. Popping sounds from the door - loud compressor and loud water fill. Can hear anywhere in the house
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, October 24, 2018
Hi Danny07. We regret to learn you have not had a good experience with your refrigerators. If needed, our team can be reached by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the design, incredibly spacious
on October 23, 2018
Posted by: ChristineMB
from Charlotte, NC
[This review was collected as part of a promotion.] $400 worth of groceries just put in and there is STILL room. Love the design and features. Easy to use temperature adjustment for freezer and fridge. Adjustable shelving. Easy to clean. A lot of depth with the size. Ice machine is fast. The filtered ice and water option on the outside works great. The filter itself it very easy to access. The overall appearance of the fridge, inside and out, is beautiful.
I would recommend this to a friend!
Response from frigidaire.comBy Derrick , Online Outreach Representative, November 23, 2018
Thank you, ChristineMB.
You’re making us blush! :)
Great to hear you are loving your Frigidaire 25.5 Cu. Ft. Side-by-Side Refrigerator features and design. I personally love the gallon door bins which gives me extra shelf space.
We appreciate your review and business with us.
Should you need us, we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Regards-
Derrick
You’re making us blush! :)
Great to hear you are loving your Frigidaire 25.5 Cu. Ft. Side-by-Side Refrigerator features and design. I personally love the gallon door bins which gives me extra shelf space.
We appreciate your review and business with us.
Should you need us, we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Regards-
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Beautiful but issues with door
on October 23, 2018
Posted by: Juli123
from Louisana
Excellent fridge. Love the space and organization .
I have issues with the door that has a noice every time you open it
I have issues with the door that has a noice every time you open it
I would recommend this to a friend!
Response from frigidaire.comBy Anna, Online Outreach Specialist, October 25, 2018
Hi Juli123. Thank you for the quick feedback. We would like you to contact us directly so we can learn more about your door concerns. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on October 23, 2018
Posted by: cjham0207
from Fountain Inn, SC
[This review was collected as part of a promotion.] Bought a month ago, great fridge for the whole family.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Like it, big capacity
on October 24, 2018
Posted by: 10Jenn2018
from Honolulu, HI
[This review was collected as part of a promotion.] I like the size but the water is dropping from the water dispenser tray(it's not even full or close to it) and you can see all the drip marks on the fridge.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best purchase
on October 24, 2018
Posted by: MorganR
from Katy, tx
[This review was collected as part of a promotion.] I bought my refrigerator two months ago. The refrigerator is great it comes with water filters.love my stainless steel appliances, you will not regret buying them, well worth the price!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this refrigerator!!!
on October 25, 2018
Posted by: Hiran Perera
from Houston TX
[This review was collected as part of a promotion.] We bought this frig for our brand new house. We trust Frididaire appliances, the large food storage is a plus, lighting is much better and shelving is amazing, and the icemaker/water features are easy & convenient. Delivers crushed and cube Ice fast. The temperature controls are easy to deal with. I am happy of its performance. Looks great in my kitchen coz the metallic color goes well with my counter tops.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com