Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
4
So far, so good
on September 19, 2018
Posted by: Kjs13
from Texas
[This review was collected as part of a promotion.] We've had this fridge for about a month and, so far, it's worked well. There's just enough room in it for our family of 4, it runs quietly and reliably, and the ice maker works well! Sometimes the ice comes out crushed, despite the setting being on cubed, but that's not a huge issue. And one of the drawers is difficult to open and close; this is the most annoying thing about the fridge so 1 star deducted for this. Otherwise, it seems to be a good fridge! Hope it lasts us 20 years!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Space
on September 19, 2018
Posted by: Warrant
from Savanah, GA
[This review was collected as part of a promotion.] Great space for a big family like mine to put the food to get cold or freeze.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
NEW Frigidaire fridge noise
on September 19, 2018
Posted by: Tom and Sophia
from Wesley Chapel
[This review was collected as part of a promotion.] I purchased a new construction home from DR Horton on July 24, 2018. The NEW Frigidaire fridge was included in the purchase. The fridge made noise like water leaking. Not all the time.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , September 21, 2018
Hi Tom and Sophia!
We would first like to say congrats on your new home and your feedback is appreciated.
We understand that some sounds coming from your refrigerator can be strange. You may hear water dripping or running into the drain pan during the defrost cycle; which is normal.
Should you experience any unusual sounds, please contact us directly at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly –CiCi
We would first like to say congrats on your new home and your feedback is appreciated.
We understand that some sounds coming from your refrigerator can be strange. You may hear water dripping or running into the drain pan during the defrost cycle; which is normal.
Should you experience any unusual sounds, please contact us directly at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly –CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome product
on September 21, 2018
Posted by: Lala12
from Jacksonville
[This review was collected as part of a promotion.] This is the best product I have ever bought. It’s beautiful functional and very roomy we love it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Average Fridge
on September 22, 2018
Posted by: firewraith79
from Pace, FL
[This review was collected as part of a promotion.] Came with purchase of the house and had damage to the door.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, September 26, 2018
Hi Firewraith79. We regret to learn this was your initial experience. We are interested to learn how long the appliance was in the home before you moved in. Assistance may be available with a replacement door if needed. Our customer service team can be reached by calling 1-888-203-1389 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST). Best Wishes – Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Consistent
on September 22, 2018
Posted by: mwl467
[This review was collected as part of a promotion.] I received this as part of my home purchase. It gets the job done. Wish the shelves were easier to move and that the drawers would move more easily.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Plenty of room !
on September 23, 2018
Posted by: Jordan H
from Robert, LA
[This review was collected as part of a promotion.] This unit came with my new home purchase and we love it!
Written by a customer while visiting frigidaire.com
Customer Rating
3
It works, but it's loud at times.
on September 23, 2018
Posted by: LeeWTX
from Houston, TX
[This review was collected as part of a promotion.] I got this fridge brand new with my house. It's working fine as far at keeping the food cold and/or frozen, but it's noisy sometimes and I can't figure out why. I don't think it's related to the icemaker, but definitely something to do with the motor. Will have to get it serviced to see what's what. It actually makes me miss my old fridge.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Alexis, Online Outreach Specialist, September 24, 2018
Hey, LeeWTX.
We greatly appreciate you taking the time to give us your feedback. Based on design updates for more efficient performance, our refrigerators do produce a few sounds that you might not be accustomed to hearing. For a list of normal operating sounds, please visit page 24 of your Owner's Manual.
If you have further questions about the sounds or functions of your refrigerator, please contact us at 888 203 1389 or via email at socialcare@frigidaire.com. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST. ~Alexis
We greatly appreciate you taking the time to give us your feedback. Based on design updates for more efficient performance, our refrigerators do produce a few sounds that you might not be accustomed to hearing. For a list of normal operating sounds, please visit page 24 of your Owner's Manual.
If you have further questions about the sounds or functions of your refrigerator, please contact us at 888 203 1389 or via email at socialcare@frigidaire.com. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST. ~Alexis
Written by a customer while visiting frigidaire.com