Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
5
Happy with my Frigidaire
on September 5, 2018
Posted by: SmithLakeSandy
from Cullman, AL
[This review was collected as part of a promotion.] We’ve had our new refrigerator for about a month and we’re happy with their purchase!
I would recommend this to a friend!
Response from frigidaire.comBy Alexis, Online Outreach Specialist, October 5, 2018
Hey, SmithLakeSandy!
Thanks for your feedback and welcome to the Frigidaire Family! Glad to hear that you are enjoying your refrigeration experience.
If you ever need assistance, feel free to contact us at 888. 203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Best Regards,
Alexis
Thanks for your feedback and welcome to the Frigidaire Family! Glad to hear that you are enjoying your refrigeration experience.
If you ever need assistance, feel free to contact us at 888. 203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Best Regards,
Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on September 5, 2018
Posted by: Paulita
from Davenport florida
[This review was collected as part of a promotion.] I bought this a month a go and I like because I got al from Frigidaire
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Service
on September 6, 2018
Posted by: Cmayes
from Pensacola FL
[This review was collected as part of a promotion.] Was placed in my new home, stainless steel, easy to clean, simple but nice. Love it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Too noisy
on September 6, 2018
Posted by: Jm1180
from Florida
[This review was collected as part of a promotion.] Works fine but it could use some noise reducing insulation.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Representative, September 10, 2018
Hello, Jm1180.
Thanks for your review and awesome suggestion.
Please keep in mind your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable.
Today’s compressors run much faster than in the past. Your compressor may have a high-pitched hum or pulsating sound.
Should the sound become louder, please give us a call. Our team will be happy to assist you further; we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Regards-Derrick
Thanks for your review and awesome suggestion.
Please keep in mind your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable.
Today’s compressors run much faster than in the past. Your compressor may have a high-pitched hum or pulsating sound.
Should the sound become louder, please give us a call. Our team will be happy to assist you further; we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Regards-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Overall good fridge: capacity and features
on September 6, 2018
Posted by: Anacv
from New York
[This review was collected as part of a promotion.] Botught this 3 months ago and love the ice making feature. The fridge is spacious even though is side by side split. The door holds large and small items which is really helpful. Feels like a good quality fridge
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Decent
on September 9, 2018
Posted by: Lucas87
from Arizona
[This review was collected as part of a promotion.] This came with the house we purchased and it’s an ok refrigerator. Would have went with something different but it works. It just doesn’t feel like there is a lot of room.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Representative, September 12, 2018
Hi Lucas87! Congratulations on your new home! Welcome to the Frigidaire family! We are glad to be part of your appliance collection. Should you have any questions, comments or concerns in regards to your refrigerator, please contact us directly at 888-203-1389 M-F 8 am to 8 pm and Sat 9 am to 6 pm EST. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks really nice
on September 9, 2018
Posted by: JuanHouston
from Houston, TX
[This review was collected as part of a promotion.] The fridge looks nice. The bottom drawers are a little bit short in depth. Compared to other fridges, these drawers are small.
There is no need to increase the cool temperature. In number 2 the fridge cools really good.
The ice maker makes too much noise when ice falls.
There is no need to increase the cool temperature. In number 2 the fridge cools really good.
The ice maker makes too much noise when ice falls.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Below Average and Noisy
on September 10, 2018
Posted by: Homeowner 27
from Florida
[This review was collected as part of a promotion.] This is a below average refrigerator for noise and performance as I understand it. Out of the box brand new and had to call the repair service. Drawers were not properly sliding and very, very noisy, even surprised the phone rep when I played it when calling for service the first week I owned it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Alexis, Online Outreach Representative, September 13, 2018
Hi There, Homeowner 27.
We hate to hear that you had this experience with your brand new refrigerator. By no means is this the experience that we want our customers to have and we would like to offer as much assistance as possible.
If we have not yet resolved this issue, please contact us at 888 203 1389 or via email at socialcare@frigidaire.com. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Best Regards,
Alexis
We hate to hear that you had this experience with your brand new refrigerator. By no means is this the experience that we want our customers to have and we would like to offer as much assistance as possible.
If we have not yet resolved this issue, please contact us at 888 203 1389 or via email at socialcare@frigidaire.com. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Best Regards,
Alexis
Written by a customer while visiting frigidaire.com