Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
5
Space for everything
on August 28, 2018
Posted by: Mom2coolkids
from Tulsa, ok
[This review was collected as part of a promotion.] I like my refrigerator because it fits everything, even a pizza box. I have another fridge and it had plenty of shelves and drawers but nothin gifts. I like this one much better.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ice maker ducks
on August 28, 2018
Posted by: Wcarroll47
from Lafollette tn
Had this for about 3 months and the ice maker out.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, August 30, 2018
I hate to hear about your recent experience with your icemaker, Wcarroll47. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
It's ok
on August 28, 2018
Posted by: RG74
from Tomball Tx
[This review was collected as part of a promotion.] New appliances came with the house we purchased. The refrigerator is the only item we have a problem with. The drawer does not have enough space to slide therefore it sticks to the shelf under it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, August 30, 2018
Thank you for sharing your feedback with us, RG74. A tip that can alleviate your drawer matter is to rub waxing paper on both sides. This can possibly assist with any sticking and help it glide smoother. I hope this helps! Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
It works great and looks nice
on August 28, 2018
Posted by: Millitcb
from Channelview TX
[This review was collected as part of a promotion.] The fridge looks nice and works well only problem I had was when they installed they didn't put in the ice tray in right so it would not work on some tires but I took care of that myself
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on August 29, 2018
Posted by: Silver bullet5565678
from Joliet Il
[This review was collected as part of a promotion.] Great fridge high quality very quite great ice maker
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
It does the job
on August 30, 2018
Posted by: arae23
from arizona
[This review was collected as part of a promotion.] We got this fridge when we moved into our new build, so the fridge is brand new and was not used previously. There are some issues. One- the bottom of our fridge is messed up and there is a piece that is out of place. (SINCE purchase) 2. our fridge is leaking every once in a while, sometimes leaving huge puddles. We checked the connections & everything seems good.... 3. I know this is an issue with all of these fridges because I know several people who got this same exact fridge in the new community. The drawers are constantly squeaky, hard to pull, falling out of place, etc. These are pretty minor issues but when you add them all up, they are pretty annoying for a brand new fridge.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 31, 2018
Hi Arae23!
We apologize for the hiccups you have experienced with your refrigerator.
A tip that can alleviate your drawer matter is to rub waxing paper on both sides. This can assist with any sticking and help it glide smoother.
So that we are able to gain more clarity on the leaking you are experience and the bottom of your refrigerator, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindy- CiCi
We apologize for the hiccups you have experienced with your refrigerator.
A tip that can alleviate your drawer matter is to rub waxing paper on both sides. This can assist with any sticking and help it glide smoother.
So that we are able to gain more clarity on the leaking you are experience and the bottom of your refrigerator, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindy- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the fridge
on August 31, 2018
Posted by: Jenner
from Conroe tx
[This review was collected as part of a promotion.] This fridge came with my new buildt home and absolutely love it. It has enough space for everything I need and love the ice/water expencer ❤️
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bigger than I thought
on September 2, 2018
Posted by: B A G
[This review was collected as part of a promotion.] One month in so far so good. This is one of the smaller fridges I've owned but surprisingly it's much bigger on the inside than I thought.
I would recommend this to a friend!
Response from frigidaire.comBy Briana, Online Outreach Specialist , October 2, 2018
Hi Bag! Thanks for your review! We are happy to know that everything has been working out good with the appliance. Should you ever have any questions, feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST. ~ Briana
Written by a customer while visiting frigidaire.com