Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
5
Frigidaire Side by Side
on July 5, 2018
Posted by: Mavin
from Myrtle Beach
[This review was collected as part of a promotion.] I love our new refrigerator and freezer. My electric bill has been low and we have been able to save money.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
so roomy
on July 5, 2018
Posted by: Bear1608
from Porter,Texas
[This review was collected as part of a promotion.] came with our new home and i couldn’t be happier with it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome
on July 6, 2018
Posted by: rebosb
from Conroe, Tx
[This review was collected as part of a promotion.] This came with my new house and I could not be happier
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good appliance,plastic trays needs improvement
on July 7, 2018
Posted by: wilmer calix
[This review was collected as part of a promotion.] 6 weeks so far with this new appliance, the plastic tray needs fit better
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not my favorite
on July 7, 2018
Posted by: CRK78
from Royse City, TX
[This review was collected as part of a promotion.] This refrigerator came with a new house that I bought. The first time I started putting things in one of the door bins it broke (after putting in only 3 lightweight items.
The ice maker stopped making ice after just a month but I was able to get it started again.
When you use the ice dispenser the ice will suddenly gush out and more comes out than expected.
I am not really happy with this refrigerator.
Ice from the ice makers somehow falls down into the freezer compartment so when you open the freezer door ice falls out.
The ice maker stopped making ice after just a month but I was able to get it started again.
When you use the ice dispenser the ice will suddenly gush out and more comes out than expected.
I am not really happy with this refrigerator.
Ice from the ice makers somehow falls down into the freezer compartment so when you open the freezer door ice falls out.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, July 10, 2018
Hello CRK78. First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you've taken your time to share your important performance experiences. Striving to be the best home appliance company in North America, we do value your opinion. At your convenience, please contact our customer service team by calling 1-800-265-8352 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST). Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new fridge
on July 7, 2018
Posted by: Chris fridge
from Port st lucie, florida
[This review was collected as part of a promotion.] Hi. This came as part of a new house package, but am loving it so far!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
um
on July 7, 2018
Posted by: Annett
from South Carolina
This came with a brand new house we bought. It is leaking water into the tray on the front door. Brand New!!!! and this refrigerator is small inside.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Representative, July 10, 2018
Hello, Annett.
Congrats on your new home!
Thank you for taking the time to share your feedback with us.
I understand you are having issues with your ice/water dispenser. Please keep in mind if you do not use the ice dispenser frequently your ice cubes will freeze together in the bin, thus jamming the dispenser mechanism and may cause water to leak from the dispenser. If this happens please remove the ice storage bin and shake to loosen the cubes or clean the ice bin.
Hope this information is helpful.
Please contact us directly, if the issue continues. We can be reached at 888 203 1389 and our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Kind Regards, Derrick
Congrats on your new home!
Thank you for taking the time to share your feedback with us.
I understand you are having issues with your ice/water dispenser. Please keep in mind if you do not use the ice dispenser frequently your ice cubes will freeze together in the bin, thus jamming the dispenser mechanism and may cause water to leak from the dispenser. If this happens please remove the ice storage bin and shake to loosen the cubes or clean the ice bin.
Hope this information is helpful.
Please contact us directly, if the issue continues. We can be reached at 888 203 1389 and our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
Kind Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on July 7, 2018
Posted by: MCYN
from Charlotte, NC
[This review was collected as part of a promotion.] I bough this product a few months ago and is working really good, I’m so happy with it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com