Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
1
So Noise
on August 19, 2019
Posted by: Peach man
[This review was collected as part of a promotion.] This refrigerator brand new already have problem. Water dispenser continue leaking water, even already placed new parts.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, August 24, 2019
Hello Peach man. Thank you for taking the time to provide feedback on the appliance and your experience. Though no manufacturer can guarantee against repairs or service visits with any of their models, I feel awful to learn of the experience you’ve encountered with your refrigerator. Fortunately, the repair was completed quickly under the first year warranty. Should you need any assistance in the future, please give our team a call. Our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fit
on September 13, 2019
Posted by: Tais
[This review was collected as part of a promotion.] Love my fridge it fits great in my kitchen and easy for all to reach and use.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Appliance
on September 14, 2019
Posted by: Tony1100
[This review was collected as part of a promotion.] We purchased a new home with all appliances. Very pleased with Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well
on October 5, 2019
Posted by: walkinmomma
[This review was collected as part of a promotion.] This came with our new home. Am surprised at how well it works and makes great ice. The only complaint I have is that the ice tends to get jammed in the chute, melt and overfill the drip tray. That water then runs through the screw hole at the bottom of the drip tray(no washer or gasket here, folks!) and then down the front of the freezer door resulting in water makrs on the stainless steel. Happens so often that it is beginning to "mark" the stainless steel so very difficult to rub off.
Written by a customer while visiting frigidaire.com
Customer Rating
5
A great fridge
on October 6, 2019
Posted by: Hunter E
[This review was collected as part of a promotion.] The refrigerator works with no problem. It is sufficiently volume us for a family for two people. If you have more than three, you need to have a larger refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice refrigerator
on October 28, 2019
Posted by: ValerieTG
[This review was collected as part of a promotion.] I bought a a month ago and the ice maker (or freezer portion) makes noises that’s not the normal ice maker noise. A little aggravating.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Kind of loud
on November 8, 2019
Posted by: Helles99
[This review was collected as part of a promotion.] This fridge came with my home as a new product. When is maintaining temperature is pretty quiet, but randomly throughout the day I’ll hear what sounds like the filter adding water to the ice maker. It’s pretty loud for something that should be silent. It’s not something I expect not a days.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , November 12, 2019
Hi, Tag99! We thank you for sharing your feedback with us. We glad to hear your refrigerator is working as designed and understand that some sounds coming from your refrigerator can be clamorous. You many hear sounds coming from your ice make, as the water valve opens to fill the ice maker during each cycle, which is normal.
Should you ever have any questions or experience any unusual sounds, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST at your convenience.
Kindly,
Ciara
Should you ever have any questions or experience any unusual sounds, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
3
LOUD
on November 12, 2019
Posted by: Diamondfiend
[This review was collected as part of a promotion.] My new home was filled with Frigidaire appliances. I was excited, because I'd just purchased a very similar refrigerator for another home. But this refrigerator has been LOUD. At first, we thought it was the water coming into the ice maker, but we kept the level up so that the water wouldn't drain to make the ice, and the sound was still there.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , November 13, 2019
Congrats on your new home, Diamondfiend! Thank you for taking the time to share your experience with us. We understand that some sounds coming from your refrigerator can be loud and would like to gain more insight pertaining to the sound that you are hearing. At your convenience, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST at your convenience.
Kindly,
Ciara
Kindly,
Ciara
Written by a customer while visiting frigidaire.com