Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
4
Fridge
on June 19, 2018
Posted by: Kimbrell
from Texas
[This review was collected as part of a promotion.] This fridge came with our new home. Side by side stays cold and alarms if doors are left ajar. I gave 4 stars due to ice is bad to hang when dumping causing the ice maker to stop making ice also due to the plastic shelves on door and inside holding drawers. The door caddies are weaker and when a gallon of milk is put in it it tends to pull downward which causes weakness in the plastic and eventually it will break the plastic shelf inside at bottom starting the 2 crisper drawers is weak it needs more support. If a 12 pack of soda is put on it it bows downward to keep this from happening I bought metal supports at home depot and placed them to help support this shelf. I'd had issues when putting anything on this shelf and it bowed the drawers wouldnt slide out. Overall good fridge just needs a few more heavy duty support bars and door shelves.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Water and Ice on the door.
on June 19, 2018
Posted by: Hey Colonel
from Summerville, SC
[This review was collected as part of a promotion.] Installation was quick and easy. Ice maker started making Ice after only 12 hours of operation.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks great, has nice features.
on June 19, 2018
Posted by: Ivyn
from Mukilteo, WA
[This review was collected as part of a promotion.] Our old refrigerator gave up the ghost and we picked out this Frigidaire to replace it. Good choice! This is a nice appliance and fits our needs nicely.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on June 19, 2018
Posted by: Yolis
from 15741 Pueblito Verda Way
[This review was collected as part of a promotion.] I love it the ice maker a puls. And my kids are in love with it too
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on June 19, 2018
Posted by: Trevdawg
from Honolulu
[This review was collected as part of a promotion.] Came with the house, so far no problems. Sleek design and love the color.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great features.
on June 19, 2018
Posted by: Kay427
[This review was collected as part of a promotion.] I love my new refrigerator. I only have an issue with the ice dispenser. Other than that I would purchase again.
I would recommend this to a friend!
Response from frigidaire.comBy Online Outreach Representative, June 20, 2018
Hello, Kay427.
First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you've taken your time to share your experience. I have reached out to you via email to gain more insight into the issue with your ice/water dispenser.
Kindly, Derrick
First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you've taken your time to share your experience. I have reached out to you via email to gain more insight into the issue with your ice/water dispenser.
Kindly, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible
on June 20, 2018
Posted by: Jenn7493
from Aransas
Smelled like burnt rubber. Horrible horrible. Returnef
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, June 25, 2018
Oh no, Jenn7493! I hate to hear that you had a bad experience with an odor in your fridge. This is not the typical experience we expect you to have with our product and do hope that you will give us another chance in the future. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
2
A lot of unnecessary cleaning!
on June 20, 2018
Posted by: Pearlyshells
from St. Augustine FL.
[This review was collected as part of a promotion.] The design of the refrigerator needs to be reviewed before selling any more to customers.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, June 25, 2018
Hi, Pearlyshells. We would like to gather more details about the issue you are experiencing with cleaning the fridge. This way we can provide you with specific instructions to enhance the experience you are having. Please contact us directly for additional assistance. We can be reached at 1-888-203-1389 M-F from 8a-8p or Sat from 9a-6p EST. ~ Brandi
Written by a customer while visiting frigidaire.com