Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
5
Great features, performance and look
on March 3, 2018
Posted by: Eskay
from University place, WA
[This review was collected as part of a promotion.] Bought 2 months ago. So far no problems. I am happy.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on March 3, 2018
Posted by: awill234
from Jacksonville, FL
[This review was collected as part of a promotion.] It’s a great unit to have, it does everything needed
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good product but high in clening
on March 3, 2018
Posted by: Shalu
from Richmond
[This review was collected as part of a promotion.] I bought it and is working good love it but hard maintenance
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Noisy
on March 5, 2018
Posted by: weawest
The refrigerator is constantly making several different and loud noises.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, March 6, 2018
Hey weawest! We'd like to hear more about the sound(s) you're hearing from your refrigerator. Please feel free to give us a call at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so that we can assist you further. Have a great day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love it
on March 6, 2018
Posted by: SweetiiFlo
from Katy, TX
[This review was collected as part of a promotion.] Love this fridge, so far so good, except where the ice dispenser is, it leaks water, droplets of water. So i had to put a cup there to catch the water so it doesn’t leak down on the door.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
You could do much better elsewhere
on March 6, 2018
Posted by: cbass1856
from Atlanta, GA
[This review was collected as part of a promotion.] I would not wish this refrigerator on my worst enemy. There storage is horrible and you can never find anything in the freezer. The drawers are hard to open and it squeaks like nails on a chalk board. The only good think I can say about this fridg is that is keeps things cold, but everything else is horrible.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, March 7, 2018
Cbass1856, your feedback will help us understand our strengths and identify areas for improvement. You may see rubbing your drawers with wax paper will allow them to glide easier and with less squeak. Hope this helps! -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
2
Noisy and ice maker is either on or off
on March 6, 2018
Posted by: Lisag13
from Pingree
[This review was collected as part of a promotion.] Drawers do not slide easily always seem stuck. Seems noisy. Also no auto shut off on ice maker so it continues to make ice until you manually shut it off otherwise it over fills and door ice dispenser doesn't work.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , March 8, 2018
Hi Lisag13!
We hate that you are not fully satisfied with your purchase and we appreciate your feedback. A tip that can alleviate your drawer matter is to rub waxing paper on both sides. This can assist with any sticking and help it glide smoother.
Also, your refrigerator may make many sounds, such as humming, vibrating or clicking; which are apart of the normal operations.
Typically, once your ice bucket is full the ice maker will stop producing ice until it needs to produce more.
If your ice maker is not working as design, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly –Ciara
We hate that you are not fully satisfied with your purchase and we appreciate your feedback. A tip that can alleviate your drawer matter is to rub waxing paper on both sides. This can assist with any sticking and help it glide smoother.
Also, your refrigerator may make many sounds, such as humming, vibrating or clicking; which are apart of the normal operations.
Typically, once your ice bucket is full the ice maker will stop producing ice until it needs to produce more.
If your ice maker is not working as design, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly –Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well
on March 7, 2018
Posted by: Thomasbu
from Georgi
[This review was collected as part of a promotion.] Came with new house and is very nice in appearance. Low on features but it was likely the less expensive model
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com