Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
5
Works Well
on August 23, 2020
Posted by: Happyglad
[This review was collected as part of a promotion.] I brought this a month ago, and we are so happy with it.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Makes alot of noise
on August 26, 2020
Posted by: Ay yi yi
[This review was collected as part of a promotion.] This fridge makes slot of sounds. It gurgles and hisses. Didn't expect that from something brand new. I was told that " it's normal "
Response from frigidaire.comBy Corletta , Outreach Social Specialist , September 30, 2020
Hi Ay yi yi,
Thank you for making us aware of your recent experience. I regret to hear that your refrigerator is making loud noises. Your high-efficiency refrigerator may introduce unfamiliar sounds. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. We will use the feedback to make us better! ~Corletta
Thank you for making us aware of your recent experience. I regret to hear that your refrigerator is making loud noises. Your high-efficiency refrigerator may introduce unfamiliar sounds. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. We will use the feedback to make us better! ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly What I Needed
on August 26, 2020
Posted by: Harry_Z
[This review was collected as part of a promotion.] Can't complain in any way about this fridge! Spacious, sleek, and what we needed in our home. Water filter is easy to change too!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Gallon side doors and extra shelves
on August 27, 2020
Posted by: jeballa76
[This review was collected as part of a promotion.] Came with our new house. Pleased with it so far. Freezer seems to maintain proper temperature.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features!
on August 27, 2020
Posted by: Rommy1025
I being use it for a month and it's awesome the space of storage
Written by a customer while visiting frigidaire.com
Customer Rating
1
Freezer has frost buildup
on August 30, 2020
Posted by: ELG65
[This review was collected as part of a promotion.] Refrigerator/Freezer only a month old. Freezer builds up frost and The unit is very noisy.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, October 6, 2020
Hello, ELG65. I am so sorry to hear the refrigerator is not living up to expectations! This is generally not the norm and surely not what we would want for you. Please know that we make every effort to produce quality products, and your experience does not go ignored for continuous improvement. Newer high-efficiency refrigerators may make some unfamiliar sounds and you can visit https://youtu.be/PLSixFjjuv8 for a quick explanation of these expected noises. However, we would love to hear more about the frost build up in the freezer and see what we can do to make things right for you. When you have a moment, join us at our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST or via our Live Chat support on the website. We’ll be happy to help! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great refrigerator/freezer
on August 30, 2020
Posted by: Panz29
I have had this refrigerator/freezer for a few years & I love it with one exception, the arm on the ice maker that allows you to stop it making ice is too long which makes my ice get hung up on it rather than going into & filling up the ice tray. It just keeps building up and then overflows behind the ice tray onto my other items in the freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome fridge!
on September 1, 2020
Posted by: Britnimae
[This review was collected as part of a promotion.] Came with the house I bought, love the ice and water feature!
Written by a customer while visiting frigidaire.com