Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
4
Great features
on June 13, 2020
Posted by: Twil
[This review was collected as part of a promotion.] When looking at different refrigerators best investment for the price
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator!
on June 16, 2020
Posted by: Newmanp
[This review was collected as part of a promotion.] We have had our new frig for just about a month, and we are loving it! No more frozen produce!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Nice
on June 17, 2020
Posted by: Dani7000
[This review was collected as part of a promotion.] I am really enjoying my refrigerator. I think it's Fancy
Written by a customer while visiting frigidaire.com
Customer Rating
3
Water leak
on June 17, 2020
Posted by: Sccwoods
[This review was collected as part of a promotion.] Constantly leaks water from the ice and water dispenser area down the front of the refrigerator.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, June 30, 2020
Hello, Sccwoods!
We are not pleased to learn about your issues with the refrigerator. To prevent leaks, you can check to make sure there is no ice blocking or frost forming around the outside or inside of the chute. Also, if there are droplets forming at the tip of the water dispenser that could be a result of air in the water line. While dispensing water check to make sure there are no leaks from the filter housing, and you can prime the system by dispensing water for approximately 4 minutes. I hope you find this information helpful. If you need further assistance feel free to chat with us at Frigidaire.com or call us at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
We are not pleased to learn about your issues with the refrigerator. To prevent leaks, you can check to make sure there is no ice blocking or frost forming around the outside or inside of the chute. Also, if there are droplets forming at the tip of the water dispenser that could be a result of air in the water line. While dispensing water check to make sure there are no leaks from the filter housing, and you can prime the system by dispensing water for approximately 4 minutes. I hope you find this information helpful. If you need further assistance feel free to chat with us at Frigidaire.com or call us at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works as intended cooling wise
on June 17, 2020
Posted by: Anonymous
Got the whole frigidaire set up with purchase of a new home, everything works pretty dang good except the fridge. The water dispenser on it is super sloooooowww at dispensing water. Also the ice machine has already broke. I'm about to do a warrenty claim on it to see what they will do.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, June 29, 2020
Hello, Burdette_alex!
Thanks for bringing your concerns to our attention. We are not pleased to hear you are experiencing issues with the refrigerator. Water dispensing slowly is usually an indication that the water filter needs changing. Based on the information provided, I couldn’t locate any contact with us pertaining to your concerns. We would love to make sure this matter is resolved, be on the lookout for an email from us shortly.
Bianca
Thanks for bringing your concerns to our attention. We are not pleased to hear you are experiencing issues with the refrigerator. Water dispensing slowly is usually an indication that the water filter needs changing. Based on the information provided, I couldn’t locate any contact with us pertaining to your concerns. We would love to make sure this matter is resolved, be on the lookout for an email from us shortly.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful Fridge
on June 17, 2020
Posted by: VanessaNC
[This review was collected as part of a promotion.] This fridge is part of our new house purchase package and we love it. First, we love the sleek design from the outside and the way it looks with our gray kitchen cabinets. Inside is very spacious. A lot of space and shelves to store food. The size is big enough for all your needs and not bulky. It fit perfectly in the built in space for it without making the area uncomfortable to walk around. It runs great, bright light, ice/water dispensing and overall performance. First time owners of Frigidaire appliances and so far we are pleased. We would definitely recommend this brand.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features!
on June 21, 2020
Posted by: Jasmine 12
[This review was collected as part of a promotion.] Love this refrigerator! It was already installed when I bought my home a few months ago. Highly recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great capacity
on June 21, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the space inside. Drawers are wide enough love it!
Written by a customer while visiting frigidaire.com