Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
3
Ok so far
on May 28, 2020
Posted by: lab89
[This review was collected as part of a promotion.] We bought this about 2 months ago. In general it is working fine, but within two weeks the wall of the freezer split open from front to back. We made a claim on the warranty and the repair man said the best he could do was fill it with silicone. Within a week the silicone was split open again. Still need to call again on that. Due to well issues, we have not yet hooked up the water too it so I can't comment on the filter, water, or icemaker.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 8, 2020
Hello lab89!
Thank you for your review. We are sorry to hear that you are not pleased with your Frigidaire refrigerator. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm.
Thank you for your review. We are sorry to hear that you are not pleased with your Frigidaire refrigerator. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on May 30, 2020
Posted by: VOUKANT
[This review was collected as part of a promotion.] I bought it 3 months ago and it is really in good and easy to understand.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Average Fridge
on May 30, 2020
Posted by: Mlg1
[This review was collected as part of a promotion.] Decent amount of space, but would personally prefer more (I didn't have a choice). I feel it runs fairly heavy, meaning it seems louder than it should. The ice maker tends to creat/hold a lot of frost.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 8, 2020
Hello Mlg1!
Thank you for your feedback! We sincerely apologize for your experience with your Frigidaire refrigerator. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. We have contacted you directly via email regarding your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm.
Thank you for your feedback! We sincerely apologize for your experience with your Frigidaire refrigerator. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. We have contacted you directly via email regarding your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm.
Written by a customer while visiting frigidaire.com
Customer Rating
5
It's been great!
on May 31, 2020
Posted by: Ale24
[This review was collected as part of a promotion.] we have had this refrigerator for over a month now. Its been great! Plenty of space for everything.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Appliance
on June 3, 2020
Posted by: CElliott81
[This review was collected as part of a promotion.] This came with our newly purchased home. We’ve been here for 2 months now, and I have no complaints! It is a very good quality appliance.
Written by a customer while visiting frigidaire.com
Customer Rating
5
1 year review
on June 3, 2020
Posted by: uss1
[This review was collected as part of a promotion.] Working great at 1-year. No problems. Good amount of storage space for 2-3 people.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator!
on June 6, 2020
Posted by: Mattanddee
[This review was collected as part of a promotion.] I am a new home owner in a new build in a new subdivision. We have a Frigidaire side by side fridge, dishwasher, microwave and they work great. I could not be more pleased and secure knowing we have items from a company that’s been around since the early 1900’s. Frigidaire is known for quality products and long lasting. I would highly recommend anyone to purchase their items. I am staying with Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
3
My 2 issues
on June 12, 2020
Posted by: Mason24
[This review was collected as part of a promotion.] I bought this fridge a month ago and its great besides the ice dispenser and the shelves. The ice dispenser will get a piece of ice stuck in the opening without you knowing then it melts all over the floor. The shelves in the fridge side are very shallow.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, June 19, 2020
Hi, Mason24!
Thanks for providing your feedback. We will be happy to document your feedback for our design and quality teams so we can better serve your needs in the future! If you are in need of assistance, please feel free to chat with us at frigidaire.com or call us at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Thanks for providing your feedback. We will be happy to document your feedback for our design and quality teams so we can better serve your needs in the future! If you are in need of assistance, please feel free to chat with us at frigidaire.com or call us at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Written by a customer while visiting frigidaire.com