Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
5
Great Features!
on May 13, 2020
Posted by: Karp47
[This review was collected as part of a promotion.] I am happy with this product. No Issues so far. Very nice service
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on May 13, 2020
Posted by: James J Ellerbe II 36
[This review was collected as part of a promotion.] Never had a refrigerator that had a water dispenser. Saves me money on water bottles
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noisy refrigerator
on May 13, 2020
Posted by: fpaschal
[This review was collected as part of a promotion.] This refrigerator came with our new house. It’s nice, makes ice quickly but makes a lot of strange noises.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 20, 2020
Congrats on your new home and thank you for stopping by to share your feedback with us Fpaschal!
We are glad to hear that your refrigerator is performing to your satisfactory and understand that some operational sounds can be strange to you.
Modern, high-efficiency compressors run much faster than in the past. The compressor may have a high-pitched hum or pulsating sound, which is normal.
You can view additional normal sounds in the manual on page 23 and with the following link, https://youtu.be/PLSixFjjuv8.
Should you ever experience any sounds that are not listed, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
We are glad to hear that your refrigerator is performing to your satisfactory and understand that some operational sounds can be strange to you.
Modern, high-efficiency compressors run much faster than in the past. The compressor may have a high-pitched hum or pulsating sound, which is normal.
You can view additional normal sounds in the manual on page 23 and with the following link, https://youtu.be/PLSixFjjuv8.
Should you ever experience any sounds that are not listed, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good refrigerator
on May 13, 2020
Posted by: Pattiprn
[This review was collected as part of a promotion.] Have had this since November. One of the door shelves has already broken and there is a crack in the plastic around the water/ice dispenser. Makes great ice, works well.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, May 19, 2020
Hi, Pattiprn!
Thank you for sharing your experience. We're sorry to hear that your refrigerator has some cosmetic damage! We would be happy to determine what we can do to help. Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience. We're sorry to hear that your refrigerator has some cosmetic damage! We would be happy to determine what we can do to help. Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super efficient.
on May 14, 2020
Posted by: Jchristopher13
[This review was collected as part of a promotion.] This is the first new fridge I’ve bought new, I couldn’t be happier with it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice
on May 14, 2020
Posted by: AWallace
[This review was collected as part of a promotion.] My first brand new fridge! Love the large door shelves. Love the water and ice on the door.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features
on May 15, 2020
Posted by: DMJO
[This review was collected as part of a promotion.] The refrigerator came with my new home and is one of the coldest I have had. Lots of space as well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great size and features
on May 15, 2020
Posted by: Dianna32
[This review was collected as part of a promotion.] We bought this with the purchase of our new home. Not knowing what they would buy. This was a great choice from the builders.
Written by a customer while visiting frigidaire.com