Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
4
Fits the Bill
on April 27, 2020
Posted by: CashandCarry
[This review was collected as part of a promotion.] I really like the stainless steel and it fits nicly with our decor. The only thing I would have like even better is choosing the freezer at the bottom and an extra door in the middle.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love this Fridge
on April 28, 2020
Posted by: Dekar
[This review was collected as part of a promotion.] Purchased my home in December and this fridge was in the package but I love it.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Very loud
on April 28, 2020
Posted by: sthenu
[This review was collected as part of a promotion.] This fridge is enough for a small family. It can store enough food and looks nice. The only downside is that the Fridge is loud. It makes loud noises and it sometimes wakes me up . But overall it is an ok fridge for the price.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , May 4, 2020
Hello, sthenu! Thanks for your feedback. We are happy to hear that you are generally pleased with the fit, feel, and finish of your unit. We do, however, understand that you have some concerns regarding the noise level. Keep in mind that your new high-efficiency refrigerator comes with several normal sounds of operation. Usually, these noises indicate your unit is functioning as it should. Note that some surfaces such as floors, walls, kitchen cabinets, and even some floor plans may make these sounds more noticeable. I have included a troubleshooting video that will allow you to become familiar with the sounds you may encounter.
https://youtu.be/PLSixFjjuv8
If this video doesn’t help, please connect with us directly at or Customer Engagement Center. You can call us at 1 (800) 374-4432 or Live Chat with us online. We are available from 8:30 am to 8 pm Est Monday through Friday. ~Keyanna
https://youtu.be/PLSixFjjuv8
If this video doesn’t help, please connect with us directly at or Customer Engagement Center. You can call us at 1 (800) 374-4432 or Live Chat with us online. We are available from 8:30 am to 8 pm Est Monday through Friday. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features.
on April 28, 2020
Posted by: George O
[This review was collected as part of a promotion.] We bought the fridge for our new home
And it’s just right. Makes wonder I’ve and then water is filtered clean.
And it’s just right. Makes wonder I’ve and then water is filtered clean.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge!
on April 29, 2020
Posted by: Athompson
[This review was collected as part of a promotion.] So spacious! Temperature control is just right, no extra cold spots. Exactly what I wanted!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Product
on April 29, 2020
Posted by: Braves 19
[This review was collected as part of a promotion.] I bought this refrigerator a month ago, to replace one of another brand. So far so good with this product. It is great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the space. And Water
on April 30, 2020
Posted by: vstepp
[This review was collected as part of a promotion.] new with our home, love it so very much !!!!!!!!!!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Quality control lacking
on May 2, 2020
Posted by: Barbmys
While the appliance is nice. The connector for the ice and water hoses was loose causing a slow leak which ruined my new hardwood floors. Repairman found issue and replaced part. I am about to submit a claim for damages to Frigidaire. Not happy.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, May 5, 2020
Hello, Barbmys.
Thank you for connecting with us about your refrigerator. I apologize you had this experience. I am happy to learn your claim has been opened. Our risk management team with be in contact with you soon for further assistance. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you for connecting with us about your refrigerator. I apologize you had this experience. I am happy to learn your claim has been opened. Our risk management team with be in contact with you soon for further assistance. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com