Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
5
No Complaints
on April 13, 2020
Posted by: JD11
[This review was collected as part of a promotion.] Its good to go! No complaints from me. I would recommend the appliance!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great space
on April 14, 2020
Posted by: Brookie99
[This review was collected as part of a promotion.] This fridge is a decent size, I love the color, and the ice machine is amazing
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good potential
on April 14, 2020
Posted by: Candace84
[This review was collected as part of a promotion.] I bought my refrigerator on March 20, 20. I had only one problem. I can't seem to get the water ans ice dispenser functioning. This product is a nice size, on wheels, and has great compartments.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, April 17, 2020
Hi, Candace84.
Thanks for your review and rating!
I’m bummed out to hear about the hiccup with your ice/water dispenser.
I’d like to learn more about the issue. Please be on the lookout for an email from me.
In the meantime, press and hold your fridge’s control lock for about 3 seconds; this method typically releases any errors with your ice/water dispenser.
-Derrick
Thanks for your review and rating!
I’m bummed out to hear about the hiccup with your ice/water dispenser.
I’d like to learn more about the issue. Please be on the lookout for an email from me.
In the meantime, press and hold your fridge’s control lock for about 3 seconds; this method typically releases any errors with your ice/water dispenser.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
BEST FRIDGE EVER
on April 14, 2020
Posted by: Doriher24
[This review was collected as part of a promotion.] This fridge is honestly my favorite compared to other brands I’ve used. It’s spacious, let’s you know when the door hasn’t been closed right, the water from the filter is great too we’ve saved tons of money by drinking from that filter. The sleek and modern look it has makes it 10x better.
Written by a customer while visiting frigidaire.com
Customer Rating
5
fridge
on April 14, 2020
Posted by: steve fridge
[This review was collected as part of a promotion.] We love all our new frigidaire appliances in our new home.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Don’t waste your money
on April 15, 2020
Posted by: Brooker7
[This review was collected as part of a promotion.] We got an appliance package with our new home, including this fridge. It’s horrible. It’s small but the ice maker continuously makes ice. Even if the tray is full and over flowing. You have to constantly monitor it and flip it up to stop it. Then flip it back down to start again. Ice gets stuck In the dispenser and leaks all over your floors. The front always stays streaked, it’s hard to get and stay clean and of course there is always steaks from the constant leaking.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 22, 2020
Hi, Brooker7!
We appreciate you taking the time out to share your feedback with us and bringing your concerns to our attention.
Typically, once the ice container fills the ice maker goes into the off position. If it does not, we recommend ensuring that the wire signal arm is not being held down by any items in the freezer, which can cause it to overflow. If it overflows, it is possible that ice can get stuck in the ice chute and melt.
In the event, the tip provided do not resolve your concern or resonates to your matter, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
We appreciate you taking the time out to share your feedback with us and bringing your concerns to our attention.
Typically, once the ice container fills the ice maker goes into the off position. If it does not, we recommend ensuring that the wire signal arm is not being held down by any items in the freezer, which can cause it to overflow. If it overflows, it is possible that ice can get stuck in the ice chute and melt.
In the event, the tip provided do not resolve your concern or resonates to your matter, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
scratch and Dent?
on April 15, 2020
Posted by: Jensayles
[This review was collected as part of a promotion.] Received brand new on Feb 12. There are over a dozen dents in door! Ice machine can’t be turned in because it leaks from under unit. Motor sounds loud and like something is moaning! Called warranty dept over a month ago and still have not received a replacement
Response from frigidaire.comBy Briana, Online Outreach Specialist, April 20, 2020
Hello, Jensayles! Thank you for sharing your experience with us. We are sorry to hear that you haven't had a pleasant experience with your refrigerator. Your feedback will help us understand our strengths and identify areas for growth. In researching, we see where you have recently been assisted and provided an update on your file. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fit for households
on April 16, 2020
Posted by: Nizo973
[This review was collected as part of a promotion.] I’ve been Frigidaire brand for over 10 years and day after day I become more confident that this refrigerator is the perfect fit for every and all households size! It has plenty space on both sides and individual control for each size which eases the food and beverages storage at the right required temp. The filter type ( pure source 3) is enough and capable to Filtrate the water for 6 months confidently and it is always at affordable price! Thank you Frigidaire for the outstanding quality.
Written by a customer while visiting frigidaire.com