Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
5
Quiet, spacious and organized
on April 10, 2020
Posted by: PJWW
[This review was collected as part of a promotion.] Just moved into our new home and love our new refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new fridge!
on April 10, 2020
Posted by: grandbg
[This review was collected as part of a promotion.] I am loving the look of my new fridge. Only thing I would suggest is tray under water/ice dispenser should be wider to hold cup better. But I am so thrilled with all the room!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the finish
on April 11, 2020
Posted by: Mbernardi
[This review was collected as part of a promotion.] I bought a house with appliances included, I love the finish of these appliances.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice and Cold
on April 11, 2020
Posted by: Bronxleo
[This review was collected as part of a promotion.] This appliance came with the home that we purchased. It’s a nice product, it keeps everything nice and cold and fresh.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Upon delivery water would not dispense
on April 11, 2020
Posted by: 333222
[This review was collected as part of a promotion.] Ice maker worker worked but water would not dispense. Manufactures defect. Replacing but new will not be delivered til May.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, April 15, 2020
Hi, 333222!
We're sorry to hear that there was an issue with your water dispenser! It's good you caught it early. We hope the replacement model will work better for you. If you need any assistance between now and May, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
We're sorry to hear that there was an issue with your water dispenser! It's good you caught it early. We hope the replacement model will work better for you. If you need any assistance between now and May, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the Ice and Water Love the Freezer
on April 12, 2020
Posted by: George19
[This review was collected as part of a promotion.] We would love ice and water on the outside of the door. There is a enough room for our tall insulated cups to go under the outlet. Also like the freezer in the side by side style better than our last refrigerator, which had the freezer on the bottom (the black hole).
Written by a customer while visiting frigidaire.com
Customer Rating
5
Outstanding
on April 13, 2020
Posted by: Brandon28
[This review was collected as part of a promotion.] I bought my home not too long ago and the new appliances came with the home, I could'nt be more satisfied with my new side by side it looks amazing! Spacious, plenty of options for shelving and easy to replace the water filter!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice and sleek.
on April 13, 2020
Posted by: mallymom
[This review was collected as part of a promotion.] I love this fridge. The only complaint or concerns I have it is a loud refrigerator. It's constantly making roaring noice. Other than that nice Led lights very spacious.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , April 16, 2020
Hello, mallymom! Thank you for taking the time to give us some feedback. We are thrilled to learn you are happy with the fit and finish of your unit and some of its various features. You mentioned your unit is making noise. Your high-efficiency refrigerator comes with various normal sounds of operation. Normally, these noises indicate your unit is functioning as it should. Note that some surfaces such as floors, walls, kitchen cabinets, and even some floor plans may make these sounds more noticeable. Here is some troubleshooting to familiarize yourself with the common sounds you may encounter.
https://youtu.be/PLSixFjjuv8
If this video doesn’t cover the noise you hear, please reach out to us directly. We are available Monday through Friday from 8:30 am to 8 pm EST at 1 (800) 374-4432. Call us at our Customer Engagement Center or reach us via Live Chat online. ~Keyanna
https://youtu.be/PLSixFjjuv8
If this video doesn’t cover the noise you hear, please reach out to us directly. We are available Monday through Friday from 8:30 am to 8 pm EST at 1 (800) 374-4432. Call us at our Customer Engagement Center or reach us via Live Chat online. ~Keyanna
Written by a customer while visiting frigidaire.com