Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
5
Great features
on March 18, 2020
Posted by: Ale04
[This review was collected as part of a promotion.] This fridge came with my new home. It is quiet and works well. I love the ice and water feature. Makes life easier!! I am so happy
Written by a customer while visiting frigidaire.com
Customer Rating
3
Came with my new builder home
on March 18, 2020
Posted by: genny521
[This review was collected as part of a promotion.] The ice maker is loud and the freezer side is too small but refrigerator side is good sized
Response from frigidaire.comBy Briana, Online Outreach Specialist, March 19, 2020
Hello, Genny521! Thank you for your review! Your feedback is important to us and will not go unnoticed. With your new appliance, modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Worry Free Fridge
on March 18, 2020
Posted by: Kkamal
[This review was collected as part of a promotion.] I got this fridge 2 months back. More I use it more I am loving it.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Came with New Home
on March 20, 2020
Posted by: Karen281
[This review was collected as part of a promotion.] It's ok. Water runs down the refrigerator where the Water and Ice dispenser is. It's very noisy, but I'm getting use to it.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, March 23, 2020
Hello Karen281.
We would recommend checking the ice chute. If ice remains in the chute and then melts, you may notice dripping at the dispenser. If you do not think this is the case, please contact us directly.
Our customer service tam is available via Live Chat Team at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
We would recommend checking the ice chute. If ice remains in the chute and then melts, you may notice dripping at the dispenser. If you do not think this is the case, please contact us directly.
Our customer service tam is available via Live Chat Team at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size
on March 20, 2020
Posted by: Kamijo
[This review was collected as part of a promotion.] I am so happy with my purchase of our new side by side refrigerator. It has great features to fit all the condiments and sauces we have. It’s nice to be able to move the door trays around.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Its noisy
on March 20, 2020
Posted by: grandbanks 42
[This review was collected as part of a promotion.] It keeps things cool enough and the frezzer does what it is designed to do. I makes a lot noise doing it. the looks are good.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , March 25, 2020
Hi, Grandbanks 42!
We’re glad to hear that your refrigerator is performing as design and appreciate you sharing your feedback with us.
We understand that some operational sounds can be new to you. Modern refrigerators have increased storage capacity and more stable temperatures. They require a high-efficiency compressor, which is normal. When the surrounding noise is low, you might hear the compressor running while it cools the interior.
You are able to view additional sounds that may occur in the Use and Care Guide on page 23, and also with the following link, https://youtu.be/PLSixFjjuv8.
Should you have any questions or concerns, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best,
Ciara
We’re glad to hear that your refrigerator is performing as design and appreciate you sharing your feedback with us.
We understand that some operational sounds can be new to you. Modern refrigerators have increased storage capacity and more stable temperatures. They require a high-efficiency compressor, which is normal. When the surrounding noise is low, you might hear the compressor running while it cools the interior.
You are able to view additional sounds that may occur in the Use and Care Guide on page 23, and also with the following link, https://youtu.be/PLSixFjjuv8.
Should you have any questions or concerns, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quiet running refrigerator
on March 20, 2020
Posted by: Sarge47
[This review was collected as part of a promotion.] This fridge came with our new home. Would have ultimately preferred a side by side with bottom freezer. When we can afford it - we will buy a side by side with bottom freezer. Need the additional room in the fridge compartment.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great fridge
on March 21, 2020
Posted by: Roofus
[This review was collected as part of a promotion.] Came with our home and I’m so lucky it did! Very spacious for both fridge and freezer. Temp is constant and within safe range.
Written by a customer while visiting frigidaire.com