Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
3
Too small
on March 13, 2020
Posted by: Paul1954
[This review was collected as part of a promotion.] Refrigerator was purchased by builder. It is making loud obnoxious noises. Not enough room in freezer
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , March 16, 2020
Hey, Paul1954! Thank you for taking the time to provide us with feedback. There are many normal sounds of operation that will come from a refrigerator such as yours. Typically, these noises indicate your unit is functioning as it should. Please note some surfaces such as floors, walls, and kitchen cabinets may make these sounds more noticeable. Check out this video to familiarize yourself with the noises you may encounter.
https://youtu.be/PLSixFjjuv8
If this video doesn’t help, please contact us directly. Live chat with us online or call into our Customer Engagement Center. We are available at 1 (800) 374-4432 Monday through Friday from 8:30 am to 8 pm EST. ~Keyanna
https://youtu.be/PLSixFjjuv8
If this video doesn’t help, please contact us directly. Live chat with us online or call into our Customer Engagement Center. We are available at 1 (800) 374-4432 Monday through Friday from 8:30 am to 8 pm EST. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the fridge
on March 15, 2020
Posted by: Dominirican
[This review was collected as part of a promotion.] I like the side by side doors. The convenience of the water filter and the crushed ice. My veggies last longer. I jut love it!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good fridge
on March 15, 2020
Posted by: CVVA
[This review was collected as part of a promotion.] I bought a new house that came with it. Nothing to complain about. I've owned it for 3 months.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Plenty of Storage Space
on March 16, 2020
Posted by: Nathan123
[This review was collected as part of a promotion.] Works very well and does not have cramped space. Plenty of shelving and drawers on both sides.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Keeps foods cold
on March 16, 2020
Posted by: jjatk
[This review was collected as part of a promotion.] Was in new home we bought. Would have preferred a different model. Frost builds up in freezer.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, March 17, 2020
Hello Jjatk.
Congratulations on your recent home purchase! We would recommend checking the door seals around the freezer to ensure there is no damage which could allow warm air in. Also, The sides should tilt ¼ inch (6 mm) from
front to back (to ensure that doors close and seal properly).
Should you still need assistance, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
Congratulations on your recent home purchase! We would recommend checking the door seals around the freezer to ensure there is no damage which could allow warm air in. Also, The sides should tilt ¼ inch (6 mm) from
front to back (to ensure that doors close and seal properly).
Should you still need assistance, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and spacious
on March 17, 2020
Posted by: Wild East
[This review was collected as part of a promotion.] This refrigerator was install with our house and we’ve been using it for about a month. No complaints here.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on March 17, 2020
Posted by: CharlotteH
[This review was collected as part of a promotion.] This refrigerator came as standard from the builder of my new home. I like the roomy shelves and the door shelves. I have had no issues with mine.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works like a charm
on March 18, 2020
Posted by: Icebox25
[This review was collected as part of a promotion.] This fridge came with our new home. It is quiet and works well. All the controls are in plain view. We love the design and finish.
Written by a customer while visiting frigidaire.com