Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
3
A liitle noisey
on February 28, 2020
Posted by: Dstock
[This review was collected as part of a promotion.] Came with home. Ice maker too noisey. Other noises come from the unit also. Not sure what it is.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, March 2, 2020
Hello, Dstock.
Thank you for taking the time to share your feedback. I understand your concerns regarding the noise coming from your appliance. I will be happy to assist the best I can.
We have an awesome YouTube channel to help become more familiar with your refrigerator. Please take a look at this short video https://youtu.be/PLSixFjjuv8 regarding your common sounds.
Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you for taking the time to share your feedback. I understand your concerns regarding the noise coming from your appliance. I will be happy to assist the best I can.
We have an awesome YouTube channel to help become more familiar with your refrigerator. Please take a look at this short video https://youtu.be/PLSixFjjuv8 regarding your common sounds.
Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
Small
on February 28, 2020
Posted by: DaniLyn
[This review was collected as part of a promotion.] My first time with one like this. Space is smaller and shelves seem to be a task to relocate
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire side-by-side 25.5 cu. ft.
on February 29, 2020
Posted by: Lanie84
[This review was collected as part of a promotion.] I moved into a brand new home and all of the appliances were by Frigidaire. I love the refrigerator! It is large enough for all of my weekly shopping and more! It keeps all of my food fresh and delicious. There is no sound at all when the motor goes on, and it really is a beauty! I am so happy my new and beautiful home came with Frigidaire appliances!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious design, plenty of bin space and great ice
on February 29, 2020
Posted by: Avade47
[This review was collected as part of a promotion.] You never know what you get with buying a new home and this was a nice surprise to have a refrigerator that is spacious and quiet. Nice design and wife love the finish.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Refrigerator
on March 1, 2020
Posted by: PaxtonVA
[This review was collected as part of a promotion.] Looks great, nice features, customization shelves and easy to clean.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Roomy and noisy
on March 1, 2020
Posted by: Shoustonemtp
[This review was collected as part of a promotion.] We love the room and the shelving. It makes strange noises at all hours of the day.
Response from frigidaire.comBy Online Outreach Specialist, March 8, 2020
Hey, Shoustonemtp! Thank you for taking the time to share your feedback with us. We're happy to hear that you're loving the all the space and shelving that your refrigerator has to offer.
We also recommend visiting https://youtu.be/PLSixFjjuv8 for understanding the common sounds that your refrigerator produces.
Should you need additional assistance, please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. Kindly, Courtney
We also recommend visiting https://youtu.be/PLSixFjjuv8 for understanding the common sounds that your refrigerator produces.
Should you need additional assistance, please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Good but missing items
on March 1, 2020
Posted by: Francoju
Fridge works great and has a good way to organize food but I came without one of it's shelves for the right door
Response from frigidaire.comBy Briana, Online Outreach Specialist, March 3, 2020
Hello, Francoju! Thank you for your feedback! We are so happy to hear that you are pleased with the style and features of your refrigerator. We would like to look into your concern regarding the missing shelves in the right door. We have contacted you via email in regards to your concerns. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
3
Broke just two weeks after buying it.
on March 2, 2020
Posted by: Tonys86
[This review was collected as part of a promotion.] Wintin two weeks of buying this fridge, it broke and we had to have it repaired. It now works fine, which is why there is a 3-star review.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, March 4, 2020
Hello, Tonys86.
We appreciate your rating and review!
I feel terrible to hear about the hiccup you encountered so early with your fridge. Great to know your fridge is restored and working as designed.
We hope you’re enjoying some of the great features, like the Store-More™ Gallon Door Bins; which gives you room for larger items — like a gallon of milk.
Feel free to reconnect anytime. You may speak with a Live Chat agent at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Regards-
Derrick
We appreciate your rating and review!
I feel terrible to hear about the hiccup you encountered so early with your fridge. Great to know your fridge is restored and working as designed.
We hope you’re enjoying some of the great features, like the Store-More™ Gallon Door Bins; which gives you room for larger items — like a gallon of milk.
Feel free to reconnect anytime. You may speak with a Live Chat agent at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Regards-
Derrick
Written by a customer while visiting frigidaire.com