Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
5
I have no ice trays!!!!
on February 23, 2020
Posted by: Jen32043
[This review was collected as part of a promotion.] The biggest reason we bought this was the ice maker. The best feature is all the space it has to store stuff. The ice maker is a little loud when refilling but overall, love this refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on February 23, 2020
Posted by: Hector4m
[This review was collected as part of a promotion.] So happy with this refrigerator which match with out modern house style and have a great room to keep all food organized
Written by a customer while visiting frigidaire.com
Customer Rating
3
I’ve owned it over a month and I should have my fi
on February 24, 2020
Posted by: Gene 28
[This review was collected as part of a promotion.] Ice maker and lower right door in process of being replaced. Freezer and refrigerator works well
Response from frigidaire.comBy Derrick, Online Outreach Specialist, February 25, 2020
Hi, Gene 28.
Thank you for your review and rating.
I’m disappointed to learn about the hiccups you’ve experienced so far.
If we can provide any additional assistance in resolving this matter, please let us know! You may speak with a Live Chat agent at frigidaire.com. Our Live Chat team is available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Thank you for your review and rating.
I’m disappointed to learn about the hiccups you’ve experienced so far.
If we can provide any additional assistance in resolving this matter, please let us know! You may speak with a Live Chat agent at frigidaire.com. Our Live Chat team is available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
The Refrigerator is small and very noisy
on February 24, 2020
Posted by: Jah B
[This review was collected as part of a promotion.] The Refrigerator is the builder choice so I bought my house with it but I would buy this Refrigerator on my own.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , February 26, 2020
Congrats on your new home, Jah B!
We understand that this model came with your home and you are not fully content with the size and sounds you are hearing.
Modern, high-efficiency compressors run much faster than in the past. The compressor may have a high-pitched hum or pulsating sound, which is normal. You are able to view additional sounds that may occur in the Use and Care Guide on page 23, and also with the following link, https://youtu.be/PLSixFjjuv8.
Should you ever have any questions or need assistance, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
We understand that this model came with your home and you are not fully content with the size and sounds you are hearing.
Modern, high-efficiency compressors run much faster than in the past. The compressor may have a high-pitched hum or pulsating sound, which is normal. You are able to view additional sounds that may occur in the Use and Care Guide on page 23, and also with the following link, https://youtu.be/PLSixFjjuv8.
Should you ever have any questions or need assistance, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works for us!
on February 26, 2020
Posted by: JACrupp
[This review was collected as part of a promotion.] It makes weird noises all the time (Assume it’s the ice maker) but other than that is works well
Written by a customer while visiting frigidaire.com
Customer Rating
5
The Heart of The House
on February 27, 2020
Posted by: SheB28
[This review was collected as part of a promotion.] With kids, spouse & siblings, their favorite go to is the fridge. Everyone goes straight to the fridge to see what meals have been cooked or my all time favorite from the kids “Are there any special treats?” Lol the fridge is the hard worker that deserves al the praise for making everyone excited to see what items it has behind those two doors
Written by a customer while visiting frigidaire.com
Customer Rating
2
Strange noises.
on February 27, 2020
Posted by: Already repairing it
[This review was collected as part of a promotion.] It makes very wirerd noises and I had it just a few days before I had to have a drawer repaired.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, February 28, 2020
Hello, Valued Customer.
Thank you for you taking the time to share your feedback regarding your refrigerator. It is my pleasure to assist.
Did you know we have a YouTube channel? We do, there is some great information to help become more knowledgeable about your appliance. Please take a moment and view this short video https://youtu.be/PLSixFjjuv8 regarding noises you can experience.
Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you for you taking the time to share your feedback regarding your refrigerator. It is my pleasure to assist.
Did you know we have a YouTube channel? We do, there is some great information to help become more knowledgeable about your appliance. Please take a moment and view this short video https://youtu.be/PLSixFjjuv8 regarding noises you can experience.
Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
good frig
on February 27, 2020
Posted by: noralynn88
[This review was collected as part of a promotion.] this came with the house and works well. love the water and ice feature.
Written by a customer while visiting frigidaire.com