Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
4
Works wonderfully
on February 11, 2020
Posted by: Kbeauti20
[This review was collected as part of a promotion.] Great refrigerator. Not too many bells and whistles but serves the purpose
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great spacing!!!
on February 11, 2020
Posted by: Emi65
[This review was collected as part of a promotion.] This came with our new home and we are in love.!! Spacing, ice, water, all of the things are amazing!!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Plenty of space
on February 12, 2020
Posted by: Sharon50
[This review was collected as part of a promotion.] This fridge came with our new home. It has plenty of space for both the fridge and freezer, and the kids love the filtered ice and water dispenser. I wish it were real stainless steel and not just the color, though.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Value!
on February 13, 2020
Posted by: TSC67
[This review was collected as part of a promotion.] Excellent refrigerator for the price. Glad I bought it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious and wonderful!
on February 13, 2020
Posted by: Caitlinlewiscc
[This review was collected as part of a promotion.] I've had this for only a month and I'll never go back, the different compartments are easy to clean and very spacious!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Supper Noisy
on February 13, 2020
Posted by: Bob Butler
The freezer fan on this model is extremely noisy. I had a tech come out to fix it, but he told me that the noise was normal. Either he is an idiot, or this fridge has serious issues with the freezer fan. I would not recommend you buy this fridge.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, February 14, 2020
Hello, Bob Butler.
Thank you for taking the time to share your feedback. I apologize your experience with your refrigerator has not meet your expectations.
Have you had a chance to view our YouTube Channel? There is some great videos regarding information about your appliance. Please check out this link about common sounds https://youtu.be/PLSixFjjuv8. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for taking the time to share your feedback. I apologize your experience with your refrigerator has not meet your expectations.
Have you had a chance to view our YouTube Channel? There is some great videos regarding information about your appliance. Please check out this link about common sounds https://youtu.be/PLSixFjjuv8. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
2
Poorly installed-how to get replacement parts ship
on February 14, 2020
Posted by: Homeowner 123
[This review was collected as part of a promotion.] It came with our new house- the way they put together the adjustable shelves were not done properly because we just started filling it with items and 2 of the clips broke for the top shelf and bottom shelf. I called the support team and they said they will mail the clips to our address but then i told them our physical address has no postal service yet as it is a newly developed subdivision. I asked if they could mail it to our PO box but then she then put me on hold on the phone for an hour then i just gave up, up to now my shelves are removed in the fridge because there are no clips to hold them.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, February 17, 2020
Hi, Homeowner 123!
We're sorry to hear that there was some trouble sending you replacement parts. We would be happy to investigate further and see what resolution we can provide! I have sent you an email requesting further information. Please respond at your convenience!
Best,
Ashton
We're sorry to hear that there was some trouble sending you replacement parts. We would be happy to investigate further and see what resolution we can provide! I have sent you an email requesting further information. Please respond at your convenience!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Water/Icemaker
on February 16, 2020
Posted by: Martin1969
[This review was collected as part of a promotion.] It drips after getting water or ice down the side of the refrigerator.
Written by a customer while visiting frigidaire.com