Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
5
Great fridge
on February 1, 2020
Posted by: Urvi
[This review was collected as part of a promotion.] Super cool fridge keeps food fresh long time , I am very happy
Written by a customer while visiting frigidaire.com
Customer Rating
4
Plenty of space
on February 1, 2020
Posted by: Davenport 148
[This review was collected as part of a promotion.] I bought it this month and am very happy with it. The size is perfect for my needs. I gave it four stars because the fingerprints can be an issue!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on February 2, 2020
Posted by: Julre
[This review was collected as part of a promotion.] Came with new house.
Love it.
Great features. Shelf's. Love glass shelves
Love it.
Great features. Shelf's. Love glass shelves
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome and funtional
on February 2, 2020
Posted by: Diep
[This review was collected as part of a promotion.] A+ saftifaction .I love the item so much. My kids can not leave it alone !!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Popping Noises
on February 3, 2020
Posted by: PMW1111
[This review was collected as part of a promotion.] The builder provided this unit in my new home. It is fine except for the popping or firecracker like sounds it makes frequently.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, February 4, 2020
Hello PMW1111.
Thank you for taking the time to provide this quick feedback and welcome to the Frigidaire family! We do apologize for any inconvenience these noises have created for you. However, do not worry, the refrigerator will make some odd noises from time to time. Please review the Normal Operating Sounds and Sights in your owner’s manual for a quick explanation on some of the sounds you may hear.
Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
Thank you for taking the time to provide this quick feedback and welcome to the Frigidaire family! We do apologize for any inconvenience these noises have created for you. However, do not worry, the refrigerator will make some odd noises from time to time. Please review the Normal Operating Sounds and Sights in your owner’s manual for a quick explanation on some of the sounds you may hear.
Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exceptional Features
on February 3, 2020
Posted by: Sweet Muffin
[This review was collected as part of a promotion.] I purchased this refrigerator in December 2019 and I have been very pleased with its performance. Its sturdy and elegant look has enhanced my kitchen and friends are very impressed with it. They are most impressed with its functionally since the compartments are large and sturdy, and easy to clean.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good side by side
on February 3, 2020
Posted by: Mccasmo
[This review was collected as part of a promotion.] I purchased five months ago. Minor announces are that the ice maker overflows causing a need to clean up the cubed ice periodically, and causes ice to spill out onto the floor on occasion. Also a freezer rack doesn’t fit completely, but works fine. Last thing is the water dispenser doesn’t have a drain and if the plate where a drain could be is not removed and cleaned often mold can build up without knowing the mold is present.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , February 6, 2020
Hi Mccasmo! Thank you for your feedback. We will be sure to forward your comments over to our design and production team. To help prevent overflow remove and empty the ice storage bin often if you do not use the ice dispenser frequently. Ice cubes will freeze together in the bin, piling up causing overflow and possibly jamming the dispenser mechanism in the future. If you have not used your ice dispenser in a while always remove the ice storage bin and shake to loosen the cubes before dispensing. If you have any questions or concerns about your unit, Live Chat with us online or call our Customer Engagement Center. We are available Monday through Friday from 8:30 am to 8 pm Eastern Standard Time at 1 (800) 374-4432. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Fridge
on February 3, 2020
Posted by: Eclebery18
[This review was collected as part of a promotion.] We absolutely love this refrigerator! The filtered water is amazing and the ice machine is wonderful! We love the temperature gages because we can choose how cold we want our refrigerator and freezer and it has sensors of it’s not at a safe temperature!
Written by a customer while visiting frigidaire.com