Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
4
Plenty of space
on January 20, 2020
Posted by: Benito G
[This review was collected as part of a promotion.] This came with the purchase of our new home and we are pleased with it so far.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great for my small family
on January 20, 2020
Posted by: Howell1488
[This review was collected as part of a promotion.] Very pleased with this refrigerator and I would recommend it to my friends and family.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So much space!
on January 20, 2020
Posted by: ck_bandito
[This review was collected as part of a promotion.] We got this fridge as part of a new home move-in deal. It has so much storage space for my wife and I. We love the water and ice feature. It is not loud when running. When the freezer door closes, you can hear the pressure leaving as the door seals in the cold temp. This fridge works for us, but I can see if there is a family of 4 or more, it may be a tad too small.
Written by a customer while visiting frigidaire.com
Customer Rating
1
NOT HAPPY!!!
on January 21, 2020
Posted by: Alabama Rabbit
[This review was collected as part of a promotion.] Came with our new built home. So loud we couldn't sleep and would frost up. Tech came out 2-3 times ( VERY NICE I might say). Suggested a replacement. New replacement arrived but same issue. H O R R I B LE !!!!!!!!!!!!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 27, 2020
Hi, Alabama Rabbit!
We're sorry to hear you are having repeated issues with your new refrigerator! According to the information on file, we have arranged a follow-up visit by a technician to investigate further. Thank you very much for your patience! If you have any questions, please reach out to your technician directly or contact us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
We're sorry to hear you are having repeated issues with your new refrigerator! According to the information on file, we have arranged a follow-up visit by a technician to investigate further. Thank you very much for your patience! If you have any questions, please reach out to your technician directly or contact us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge look and use
on January 21, 2020
Posted by: Rm2020
[This review was collected as part of a promotion.] Fridge is quiet and has features I wanted in a fridge, a larger capacity and user friendly drawers with adjustments
Written by a customer while visiting frigidaire.com
Customer Rating
5
Incredible Appliance
on January 22, 2020
Posted by: Dave Reno
[This review was collected as part of a promotion.] Great product, a must have for every home. Keeps my food cold and prevents from spoiling. Food lasts longer in the freezer and serves ice and water from the door. Perfect for quenching any thirst.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great LOOK!
on January 23, 2020
Posted by: MekaB43
[This review was collected as part of a promotion.] I got my Refrigerator in Dec 2019. It was a great purchase. It looks very modern and goes well with my kitchen. The features are easily to access and love the color =.
Written by a customer while visiting frigidaire.com
Customer Rating
2
So Loud, can wake you out of a dead sleep!!
on January 23, 2020
Posted by: Robert Chalmers
I have had this refrigerator for a month. Have been woken up by a loud “sawing” noise about 5 times. Sounds like someone is sawing through re-bar. Had the repair tech come out and advise it is “refrigerator noise” and their is nothing that can be done. Though the entire day, the unit makes loud sawing noises. I called Frigidaire and they advised their is nothing they can do as the appliance tech advise it is loud refrigerator noise and that’s just how it is.
I am at the point where I will just throw the unit away even though it is only 35 days old and just buy another brand.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 27, 2020
Hi, Robert Chalmers! We appreciate you reaching out to us and bringing your concerns to our attention. We recognize that some operational sounds coming from your refrigerator may be new to you. Modern high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound, which is normal.
You can view any Normal Operational Sounds, in the manual with the following link, http://manuals.frigidaire.com/prodinfo_pdf/Anderson/A07198503en.pdf on page 23 and also by viewing common sounds with our video link, https://youtu.be/PLSixFjjuv8.
Should you still have any concerns or questions, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
You can view any Normal Operational Sounds, in the manual with the following link, http://manuals.frigidaire.com/prodinfo_pdf/Anderson/A07198503en.pdf on page 23 and also by viewing common sounds with our video link, https://youtu.be/PLSixFjjuv8.
Should you still have any concerns or questions, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com