Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
4
Good features
on January 7, 2020
Posted by: Aljohn08
[This review was collected as part of a promotion.] Got the fridge when we bought house. It is smaller than we originally owned. It has adequate space and we do love the ice maker and water dispenser.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good solid unit
on January 7, 2020
Posted by: Alan1765
[This review was collected as part of a promotion.] This unit performs better than some of the other more expensive refrigerators. Unit cools very well. All gaskets seal as they should.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Needs Improvement
on January 7, 2020
Posted by: Anicel
[This review was collected as part of a promotion.] My home builder included this refrigerator with the home, and I am truly disappointed. Ice gets stuck all the time starts melting. The water starts draining from behind the panel and stains the stainless steel. Not sure how long I will be able to keep this appliance. Can’t even believe it’s a Frigidaire as I have own the professional line and never had an issue.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 13, 2020
Hi, Anicel!
Thank you for sharing your experience! We're sorry to hear you're having an issue with water leakage! Melting and refreezing in the ice bucket may be due to lack of use (as opening the door lets in warm air and ice may clump together unless otherwise moved) or a warm air leak. We would recommend checking the seal on the freezer door for any gaps or damage. For more troubleshooting assistance, please contact us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience! We're sorry to hear you're having an issue with water leakage! Melting and refreezing in the ice bucket may be due to lack of use (as opening the door lets in warm air and ice may clump together unless otherwise moved) or a warm air leak. We would recommend checking the seal on the freezer door for any gaps or damage. For more troubleshooting assistance, please contact us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
love the room it has and features
on January 8, 2020
Posted by: Diris1
[This review was collected as part of a promotion.] i am so happy with all the room it has for all my food items. i wasnt expecting so much room in the freezer with it being a side by side. very happy.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Overall great value
on January 8, 2020
Posted by: JessioD
[This review was collected as part of a promotion.] Overall for the value, size, features, and look, this is a very nice fridge. The only issue I have had is that the outer door water dispenser goes extremely slowly. Other than that, I love the french doors and design and look!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice
on January 8, 2020
Posted by: SMP16
[This review was collected as part of a promotion.] We purchased the fridge with a new build (an addition), because we thought it would be easier than going out and buying one on our own. It's a good fridge, has a decent amount of space. Nothing spectacular about it, but it works well for our family.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great appliance
on January 8, 2020
Posted by: Marie2020
[This review was collected as part of a promotion.] I'm bought 1 month ago and I believe that did an excellent choice
Written by a customer while visiting frigidaire.com
Customer Rating
4
Has the features that is needed
on January 9, 2020
Posted by: Dm 379
[This review was collected as part of a promotion.] The refrigerator works well but makes a lot of noise
Written by a customer while visiting frigidaire.com