Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
4
Love all of the compartments
on December 26, 2019
Posted by: Milk Dud
[This review was collected as part of a promotion.] I bought this one month ago and I'm so happy I did!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Loving it so far
on December 26, 2019
Posted by: Dupey
[This review was collected as part of a promotion.] It has lots of space. Love the ice feature that I can grab ice out and not have to use the dispenser all the time.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing features!
on December 26, 2019
Posted by: Miami84
[This review was collected as part of a promotion.] I Bought this a month ago and I am very happy how looks in my kitchen and works perfectly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Absolute Favorite
on December 26, 2019
Posted by: Jessica96
[This review was collected as part of a promotion.] I love this fridge! The ice and water component is a life saver! There is plenty of room for anything you need! It also has a little alarm if the fridge is open too long. Best fridge ever.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well
on December 27, 2019
Posted by: RAERAE3124
[This review was collected as part of a promotion.] I like it..I have not had any issues so far...It's is nice to have a ice maker dispenser...
Written by a customer while visiting frigidaire.com
Customer Rating
3
Pros and cons
on December 28, 2019
Posted by: bgaile
[This review was collected as part of a promotion.] The pros- keeps food perfectly cold. Ice maker is the best of any refrigerator I’ve ever owned ( we used to run out all the time but now frequently have to turn it off for a day or so to not run over. Shelves are good. Door storage ample. Freezer is ample. CONS supposed to be fingerprint resistant but everything smudges and spots it. Drainage tray under ice/wTer not big enough and water and melting ice runs down under it and down the front of the freezer door and stains it. Nothing I’ve found so far gets it off, not even Magic Eraser.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, January 3, 2020
Hello, bgaile.
Thanks for your review!
We’re pleased to learn how much you’re enjoying your new fridge. I’m bummed out about some of the challenges you have experienced.
Your comments are fundamental in improving our quality and design.
I’m sorry for any miscommunication surrounding the type of finish for this model. In reviewing the product spec guide, your fridge doesn’t have a smudge-proof finish.
However, no need to worry about those pesky smudges! By using a stainless steel cleaner like our Frigidaire ReadyClean™ Stainless Steel Cleaner will aid in building up a protective coating to prevent fingerprints or smudges. For further details about our ReadyClean Stainless Steel Cleaner, please click the link below.
https://www.frigidaire.com/Filters--Accessories/Cleaning-Accessories/5304508691/
Let us know if you have any additional questions about your fridge. You may speak with a Live Chat agent at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
-Derrick
Thanks for your review!
We’re pleased to learn how much you’re enjoying your new fridge. I’m bummed out about some of the challenges you have experienced.
Your comments are fundamental in improving our quality and design.
I’m sorry for any miscommunication surrounding the type of finish for this model. In reviewing the product spec guide, your fridge doesn’t have a smudge-proof finish.
However, no need to worry about those pesky smudges! By using a stainless steel cleaner like our Frigidaire ReadyClean™ Stainless Steel Cleaner will aid in building up a protective coating to prevent fingerprints or smudges. For further details about our ReadyClean Stainless Steel Cleaner, please click the link below.
https://www.frigidaire.com/Filters--Accessories/Cleaning-Accessories/5304508691/
Let us know if you have any additional questions about your fridge. You may speak with a Live Chat agent at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ok features
on December 28, 2019
Posted by: Bob 04
[This review was collected as part of a promotion.] Refrigerator was part of builder package for our new home. Have had trouble with ice maker frosting up and drip tray under water & ice dispenser drips dow the door and nothing I have used to clean the stainless steel works to remove stains fingerprints or drips seems to work. Never have had problems cleaning other stainless appliances like this one. Looks terrible all the time
Response from frigidaire.comBy Online Outreach Specialist, January 6, 2020
Hey, Bob 04! Thank you for taking the time to share your refrigerator experience with us. We're sorry to hear that this has happened.
After reviewing your account, we see that you’re working with one of our Customer Care Representatives to resolve your concerns. Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
After reviewing your account, we see that you’re working with one of our Customer Care Representatives to resolve your concerns. Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great features!
on December 29, 2019
Posted by: DavidC3
[This review was collected as part of a promotion.] This fridge has been awesome! It came as a gift in an new home purchase.
Written by a customer while visiting frigidaire.com