Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
3
Love it but has a flaw
on November 20, 2019
Posted by: Putnam77
[This review was collected as part of a promotion.] I love the 3 drawers that it comes with on the fridge size.
I gave it 3 starts because water leaks from my ice maker and drips down the front leaving watermarks.
I gave it 3 starts because water leaks from my ice maker and drips down the front leaving watermarks.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, November 22, 2019
Hello, Putnam77.
Thank you for providing your feedback. I understand your concerns regarding the water drips. We recommend checking the ice chute to ensure there are no clogs to ensure the chute is closed. Should you need additional assistance, feel free to chat with us through website or call us at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for providing your feedback. I understand your concerns regarding the water drips. We recommend checking the ice chute to ensure there are no clogs to ensure the chute is closed. Should you need additional assistance, feel free to chat with us through website or call us at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Vacuum seal tight when closed
on November 20, 2019
Posted by: Mdayers7
[This review was collected as part of a promotion.] Appliances were a part of my negotiated home package and I’m glad I fought for it. I have all Frigidaire appliances and love each of them for the details the designer put into creating them.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Awesome features!
on November 21, 2019
Posted by: Jcw62
[This review was collected as part of a promotion.] I am so glad I decided to upgrade to this fridge as it has much better storage space than my old Kenmore but it also has easy to access filter for easier replacements.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on November 22, 2019
Posted by: vwell001
[This review was collected as part of a promotion.] It looks great and works great! Allows for good organization and options for shelving as well.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Noisey
on November 23, 2019
Posted by: Skipper go
[This review was collected as part of a promotion.] Unit came with new home purchase. Makes a horrible noise every 15-30 minutes. Very annoying
Response from frigidaire.comBy Derrick , Online Outreach Specialist, November 26, 2019
Hello, Skipper go.
Congrats, on your new home!
Thank you for dropping by with your rating and review.
I feel terrible to learn about the hiccups you’ve experienced.
Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. I recommend reviewing the “NORMAL OPERATING SOUNDS AND SIGHTS” of your Use & Care guide page 23 for further details about the sounds.
Also, please watch this short video of some of the sounds your fridge may produce.
https://youtu.be/PLSixFjjuv8
Should the sound become louder, feel free to chat with us at frigidaire.com or via phone. Our Customer Care Team can be reached by dialing 800-374-4432, and available Monday through Friday from 8:30am-8pm EST.
Regards-
Derrick
Congrats, on your new home!
Thank you for dropping by with your rating and review.
I feel terrible to learn about the hiccups you’ve experienced.
Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. I recommend reviewing the “NORMAL OPERATING SOUNDS AND SIGHTS” of your Use & Care guide page 23 for further details about the sounds.
Also, please watch this short video of some of the sounds your fridge may produce.
https://youtu.be/PLSixFjjuv8
Should the sound become louder, feel free to chat with us at frigidaire.com or via phone. Our Customer Care Team can be reached by dialing 800-374-4432, and available Monday through Friday from 8:30am-8pm EST.
Regards-
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Satisfactory Refrigerator
on November 26, 2019
Posted by: Wash Lady
[This review was collected as part of a promotion.] The refrigerator came from a builder incentive. It’s very noisy. The ice maker bucket has already had to be replaced because the dispenser kept getting jammed.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome refrigerator!
on November 27, 2019
Posted by: Jm2010
[This review was collected as part of a promotion.] I closed on my new home and this appliance was part of the package. I’ve enjoyed it because it’s spacious and keeps everything so cold.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful Fridge
on November 28, 2019
Posted by: Mikhal
[This review was collected as part of a promotion.] Refrigerator was a part of my home purchase. I had problems with my first one where it would leak and not retain a cool temperature so I had to have it replaced. Since my new one has arrived, I’ve had no issues. Great refrigerator.
Written by a customer while visiting frigidaire.com