Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
1
Very Loud Refrgerator
on November 1, 2019
Posted by: Tomd54
[This review was collected as part of a promotion.] This refrigerator makes too much noise. It is very loud.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, November 4, 2019
Hello, Tomd54.
We appreciate you for taking a moment to share your experience with us.
I’m sorry to learn your fridge is making loud sounds. Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable.
Today’s compressors run much faster than in the past. Your compressor may have a high-pitched hum or pulsating sound. Have you had an opportunity to review the “NORMAL OPERATING SOUNDS AND SIGHTS” on page 23 of your Use & Care guide?
Also, please watch this short video of some of the sounds your fridge may produce.
https://youtu.be/PLSixFjjuv8
I’m glad to learn we were able to schedule a diagnostic visit to your home with an authorized service provider, and the tech was able to address your concerns about the performance and maintenance of your refrigerator.
Should you feel you need a revisit from our tech, please call us directly. Our Customer Care Team can be reached at 800-374-4432, and available Monday through Friday from 8:30 am-8pm EST. Or, send us an email to socialcare@frigidaire.com.
Regards-Derrick
We appreciate you for taking a moment to share your experience with us.
I’m sorry to learn your fridge is making loud sounds. Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable.
Today’s compressors run much faster than in the past. Your compressor may have a high-pitched hum or pulsating sound. Have you had an opportunity to review the “NORMAL OPERATING SOUNDS AND SIGHTS” on page 23 of your Use & Care guide?
Also, please watch this short video of some of the sounds your fridge may produce.
https://youtu.be/PLSixFjjuv8
I’m glad to learn we were able to schedule a diagnostic visit to your home with an authorized service provider, and the tech was able to address your concerns about the performance and maintenance of your refrigerator.
Should you feel you need a revisit from our tech, please call us directly. Our Customer Care Team can be reached at 800-374-4432, and available Monday through Friday from 8:30 am-8pm EST. Or, send us an email to socialcare@frigidaire.com.
Regards-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to handle, good features
on November 2, 2019
Posted by: rohirao99
[This review was collected as part of a promotion.] Bought this month ago and really liked the space and user friendly features
Written by a customer while visiting frigidaire.com
Customer Rating
4
Lots of space!
on November 2, 2019
Posted by: Kneecole
[This review was collected as part of a promotion.] This fridge came with my house. It’s got great space for me.
Written by a customer while visiting frigidaire.com
Customer Rating
5
great product
on November 2, 2019
Posted by: Lefty48
[This review was collected as part of a promotion.] I am very satisfied with this refrigerator. i will recommend to my friends
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on November 3, 2019
Posted by: Micro cooking
[This review was collected as part of a promotion.] Came in my new home. Works good. Looks nice in kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Does the job!
on November 3, 2019
Posted by: KCAustin
[This review was collected as part of a promotion.] Came with my house. Although I was hoping to get a fridge with the freezer drawer on the bottom, this does the job. Only drawback - ice maker is too noisy - and I have it turned off.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great appliance, but could use some improvements
on November 4, 2019
Posted by: mcioni
[This review was collected as part of a promotion.] Lot's of drawers which I like. It could use a longer lasting water filter. We have a whole house filter, and this still needed replacing in a few months.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of room
on November 4, 2019
Posted by: Mesha1432
[This review was collected as part of a promotion.] Spacious storage. Great drawers and shelves. Ice maker is perfect.
Written by a customer while visiting frigidaire.com