Customer reviews from frigidaire.com
Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Average customer rating
4.2
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
854
4 Stars
382
3 Stars
158
2 Stars
73
1 Star
66
83%of customers recommend this product.
(
569 out of
688)
Customer Reviews for Frigidaire - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser
Customer Rating
4
Good
on September 11, 2019
Posted by: Goingtohavetomakeoneup
[This review was collected as part of a promotion.] Keeps cold stuff cold and Frozen stuff Frozen looks pretty too
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pretty spacious
on September 12, 2019
Posted by: Lila13
[This review was collected as part of a promotion.] We love this refrigerator. It is pretty spacious and easy to see everything inside. Water and ice maker works great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great value
on September 12, 2019
Posted by: Alex01
[This review was collected as part of a promotion.] Good value for a very good price. The fridge looks slim and very clean
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best fridge ever
on September 13, 2019
Posted by: Jonh luis
[This review was collected as part of a promotion.] Love it one of the best fridge ever very cool and clean i love the color and space
Written by a customer while visiting frigidaire.com
Customer Rating
2
Rust on the outside door
on September 13, 2019
Posted by: Nikkikim
[This review was collected as part of a promotion.] The water run down the tray and the doors are stained with water and rust
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, September 16, 2019
Hello Nikkikim. Thank you for taking the time to reach out to us regarding your concerns. I can certainly understand that you would like this matter resolved quickly. Please be on the lookout for an email correspondence from our team regarding a resolution. We do apologize for any inconvenience you have incurred with these concerns. If needed, our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
3
I may being picky, but.....
on September 13, 2019
Posted by: ttlmallen
[This review was collected as part of a promotion.] It seems every time we use the ice dispenser no matter how hard we try, ice ends up on the floor. We are also noticing a streak of water down the front of the freezer side door below the ice/water dispenser. We wipe the catch dish dry after every use, and still appears that water or ice have run down the door. It is picky, but I don't feel that we should have to wipe that out after every use. This is the refrigerator that came with the appliance package for our newly built home. Fairly certain we will replace it at the first opportunity.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, September 18, 2019
Hello Valued Customer. Thank you for taking the time to reach out to us regarding your concerns. Check to see that the ice chute is not remaining open. This could allow warm air to melt ice, causing a drip down the front of the drawer. If you would to speak about these matters in more detail, please give our team a call. Our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
3
Love it, except for the in the door icemaker
on September 15, 2019
Posted by: Heather95
[This review was collected as part of a promotion.] We have a new build home and this is the refrigerator that came with the home. We really like it, but have trouble with the gasket when dispensing ice in the door. It keeps coming out. When this is not in place, there is frost build up inside the freezer near the ice bin. Its very irritating
Response from frigidaire.comBy Ashton, Online Outreach Specialist, September 16, 2019
Hi, Heather95!
Thank you for sharing your experience. We understand your concerns with the dispenser gasket! In researching your file, we have scheduled a repair visit for you this week! Our technicians should be able to take a look at the gasket and make the necessary adjustments to ensure it is fitting properly and keeping the area insulated. If you need any further assistance, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience. We understand your concerns with the dispenser gasket! In researching your file, we have scheduled a repair visit for you this week! Our technicians should be able to take a look at the gasket and make the necessary adjustments to ensure it is fitting properly and keeping the area insulated. If you need any further assistance, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not enough space
on September 15, 2019
Posted by: Ovidiu
Got the fridge with a new home. Will be a beer fridge due to the lack of space.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, September 16, 2019
Hi, Ovidiu!
Thank you for sharing your experience! We are sorry to hear that the space available in this model will not suit your needs! We are happy to document your feedback. If you need any further assistance, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience! We are sorry to hear that the space available in this model will not suit your needs! We are happy to document your feedback. If you need any further assistance, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com