Customer reviews from lg.com
LG - 27.7 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator
Average customer rating
4
(552 Reviews)
Rating breakdown 552 reviews
5 Stars
302
4 Stars
98
3 Stars
50
2 Stars
34
1 Star
68
82%of customers recommend this product.
(
341 out of
416)
Customer Reviews for LG - 27.7 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator
Posted by: Claris
from Groveland, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] The design of the refrigerator is great; very spacious and easy to find things. We previously had two refrigerators but feel we can work with just our new LG. We love the wide deli drawer as well as the side door for fitting large/tall containers. The ice cubes are the perfect size and water does not spill out from water dispenser when filling a glass like with some refrigerators. It really is smudge-proof as well which is very important to me.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Linmre
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wonderful fridge! Lots of space in the freezer and fridge. Keeps everything at proper temperature!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Plenty of Room - Love the Door-in-Door feature
on March 27, 2020
Posted by: rjohns66
from Pittsburgh
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far this refrigerator has been performing extremely well. It cools very quickly and the product seems very solid. If I had to nitpick it would be that the doors needs some encouraging to ensure they are closed tight. They do not swing back closed as easily as others we have owned. But besides that there isn't a feature I would change at this point.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mom2020
from Fort Mill SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this to increase ability to stock up for the covid19 restrictions. Happy that it spurred me to do this because it is a huge step up from my old fridge. Looks great in my kitchen and the operation is great.
Opens and closes easily. Door in the door is a great feature. Ice maker is quiet and quick.
Temperature of fridge and freezer are consistent.
Temperature of fridge and freezer are consistent.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DenTh
from Sacramento CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Refrigerator was wrapped more securely than any appliance I've ever seen. Each shelf was super securely wrapped. Door-in-door is a practical feature that we use often. It's not just a gimmick. Magnets adhere to stainless steel door. Grandkids think that's great. Very spacious & well planned interior.
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: SuziQ63
from Georgia
Verified Purchase:Yes
We bought this refrigerator in 2018, and it ran beautifully, until it died 3 weeks ago. No way to fix it due to an unknown freon leak within the insulation...Still looks brand new, but it is beyond repair... 3 yrs- what happened to 20yr appliances? Sadly, I recommended this item to several people over the past few years and they too, bought the same model because of our recommendation...now how does that make us look!...
Pros: Performance
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 9, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: standun
from Boerne, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought the extended warranty and found the refridgerator/freezer wasnt cooling.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: dmyers
from punta gorda fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] had for 2 and a half years and it broke on me already so i am a little worried on the quality, but we did buy the warranty and at least it happened when it was under it so it was covered
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com