Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,193 Reviews)
Rating breakdown 12,193 reviews
5 Stars
5,839
4 Stars
3,926
3 Stars
1,633
2 Stars
374
1 Star
421
83%of customers recommend this product.
(
8,246 out of
9,904)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
It’s too noisy - runs all the time
on February 24, 2023
Posted by: Sound-Proof Frig Walls
from Marble Falls
[This review was collected as part of a promotion.] I bought this because I needed a smaller refrigerator after my larger one quit running. I wish I could’ve heard it running in the store because it’s noisy & runs a lot plus the ice drop into its bin is so loud.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good looking a lot of inside storage space
on February 25, 2023
Posted by: Sheba
from Pembroke Pines Florida
[This review was collected as part of a promotion.] Very nice looking the no fingerprint is a plus. A lot of inside storage space in freezer and refrigerator. The wide shelves on the door of the refrigerator are extra wide You can fit a gallon of milk. Also not a noisy motor when running
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ok for a limited offers
on February 25, 2023
Posted by: Not impressed buyer
from Nashville
[This review was collected as part of a promotion.] I didn’t have much choice but to get this one since I don’t have other options due to the width and height of my house. The refrigerator shelves looks really cheaply made.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
The ice maker is a terrible mess
on February 25, 2023
Posted by: Mike Lawder
from St Louis
[This review was collected as part of a promotion.] As I said the icemaker is a terrible mess; it is messy and if I would have known how bad it was I would not have bought this refrigerator.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 27, 2023
Thank you for sharing your insights with us, Mike Lawder. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 268012.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Ok
on March 9, 2023
Posted by: Roxy
from VA
[This review was collected as part of a promotion.] Top shelf is not adjustable, unable to put standard milk/juice containers on top shelf!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 14, 2023
Thank you for sharing your insights with us, Roxy. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 278113.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice fridge
on March 15, 2023
Posted by: Kat38
from Tucson, Arizona
[This review was collected as part of a promotion.] It has a good amount of space and works well. The only thing that would make it better is something under the ice and water dispenser to hold the excess.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Life Was Meaningless
on March 16, 2023
Posted by: Ted Jorin
from Milwaukee, WI
[This review was collected as part of a promotion.] Refrigerators are unique among appliances. You would never think of banishing your refrigerator to the basement with its weird cousins, the washer and dryer, and it isn't brooding and malicious, like the toaster, biding its time in a corner of the counter, in a pile of its own crumbs and filth, inching closer to the edge of the sink, waiting to drop into the soapy water to kill both of you, no, your refrigerator is a trusted friend, and wise counselor, you open the door and it turns on a light- just for you- you peer in, and it peers back into your soul, it says "welcome, child, you are safe here. All of these things are for you. Although that chili's been in here a while, you might want to toss that." Also it has an icemaker.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
See review
on March 17, 2023
Posted by: Bobbie Bess
from Statesville, NC
[This review was collected as part of a promotion.] I am very disappointed that the shelves spaces are not adjustable.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com