Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,185 Reviews)
Rating breakdown 12,185 reviews
5 Stars
5,836
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
420
83%of customers recommend this product.
(
8,242 out of
9,899)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
fridge
on February 2, 2023
Posted by: beeswax
from Alabama
[This review was collected as part of a promotion.] Great so far ! Only one thing is storage draws could be more sturdy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features, love the water and ice
on February 2, 2023
Posted by: Dar71
from Belvidere Il
[This review was collected as part of a promotion.] So happy with our purchase looking forward to purchasing other Whirlpool products ...dishwasher, range etc
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Silver gray 2 door frig with freezer
on February 12, 2023
Posted by: Snickers75#
from Morristown Az
[This review was collected as part of a promotion.] We bought a new house and we needed this. We really like the fact that it has an ice maker and cold water.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Doesn't shut off
on February 14, 2023
Posted by: USAF 352 SOG
from NE Ohio
[This review was collected as part of a promotion.] Refrigerator runs and runs. It's really cold inside and was left on factory settings. This refrigerator runs hours on end.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 17, 2023
Thank you for sharing your insights with us, USAF 352 SOG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 260924.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
If it worked, I would rate it highly.
on February 14, 2023
Posted by: Sing
from Miami
[This review was collected as part of a promotion.] It failed within 2 days of installation. After warranty work was done, it failed in 2 days again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 17, 2023
Thank you for sharing your insights with us, Sing. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 261004.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigerator
on February 14, 2023
Posted by: Gary
from Wisconsin
[This review was collected as part of a promotion.] Purchased this refrigerator 1 month ago really happy I purchased this model fantastic.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on February 24, 2023
Posted by: Carol
from Chicago Il
[This review was collected as part of a promotion.] More storage in the door, brighter lights inside, and better ice maker than previous refrigerator
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
It’s too noisy - runs all the time
on February 24, 2023
Posted by: Sound-Proof Frig Walls
from Marble Falls
[This review was collected as part of a promotion.] I bought this because I needed a smaller refrigerator after my larger one quit running. I wish I could’ve heard it running in the store because it’s noisy & runs a lot plus the ice drop into its bin is so loud.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com