Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,185 Reviews)
Rating breakdown 12,185 reviews
5 Stars
5,836
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
420
83%of customers recommend this product.
(
8,242 out of
9,899)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Happy so far!
on March 7, 2022
Posted by: MGL1968
from North Carolina
[This review was collected as part of a promotion.] Love this fridge, the only downside is non-adjustable shelves and no half shelf option to accommodate oversized items
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Really nice compact frig
on March 19, 2022
Posted by: SusieQ
from Corolla NC
[This review was collected as part of a promotion.] I am very happy with my refrigerator but the quality control & shipping was a disaster. The first frig that arrived was so damaged- it had obviously been dropped along the way. The second frig didn’t have any back wheels. I kept the 2nd frig because I was desperate to have one at that point. The frig itself works wonderfully.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
It Could Be Better!
on April 30, 2022
Posted by: Tono
from Mercer Island, WA
[This review was collected as part of a promotion.] The design is poor. The ice maker takes up too much space in the freezer. It doesn't turn off unless I flip the switch which takes a contortionist to reach. The light on the dispenser is in the wrong place to see liquid in a coffee mug. The shelves in the refrigerator are not adjustable. Large containers have to go on the door shelves. It does keep the refrig and freezer cold. My previous Kitchen Aid was much better designed.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poor design..
on May 1, 2022
Posted by: Auter17
[This review was collected as part of a promotion.] So I’ll start by saying that the way my kitchen was remodeled by the previous owners it only allows for very a specific size of fridge and this is literally the only one that fit. it’s as bare-bones as you can get aside from having water and ice, which is fine in general. There’s two things that I find very annoying. One is the design of the ice water dispenser - when getting ice with a taller glass you almost always hit the water button as well causing water spills on the floor. The second issue is the top shelf in the fridge. It does not allow for enough space for even a carton of juice to stand up. You could remove the shelf but there isn’t a slot to move it lower you just would have to lose a whole shelf and there really isn’t a lot of space in here in general.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Probably good but was damaged (wasn't obvious)
on June 7, 2022
Posted by: Attack Kat
from Loveland, CO
[This review was collected as part of a promotion.] Purchased in January. It quit cooling in May. The fan mount was broken, and we did not drop it, so it was dropped in transit. Also lots of sloppy construction inside. Will not purchase another.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Door Shelf??
on July 24, 2022
Posted by: no nickname
from michigan
[This review was collected as part of a promotion.] The only issue I have is that the refrigerator door shelf has a removeable metal bracket that when installed makes the shelf useless. Removed the bracket and through it away. I like everything else.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Side by side white refrigerator,
on July 31, 2022
Posted by: Kathy
from Chesapeake, WV
[This review was collected as part of a promotion.] I happy with my refrigerator. Love the ice and water thru the door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice Refrigerator
on August 3, 2022
Posted by: jfiners1
from Syracuse, NY
[This review was collected as part of a promotion.] Had specific size requirements and this fridge fit our space. Love the look of it. We use a lot of ice, and this keeps up. Would prefer more shelf placement choices.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com