Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,184 Reviews)
Rating breakdown 12,184 reviews
5 Stars
5,836
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
419
83%of customers recommend this product.
(
8,242 out of
9,898)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
Refrigerator
on December 30, 2021
Posted by: Linda
from Pennsylvania
[This review was collected as part of a promotion.] I had 3 fridges delivered before i had one that is acceptable. The fridge itself, top shelf too close to top..can't even put a 2liter bottle on it. Old one had adjustable shelves. Much more user friendly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Happy
on December 31, 2021
Posted by: Sally
from Eagle Grove iowa
[This review was collected as part of a promotion.] Inside seems so much larger than our old 21 cu ft? Not sure why. We had a limited opening so we were limited to what we could find. Especially since our old one died. Can rack on door is a little quirky. Wasted space for me. Great lighting, able to locate things easily. 3 great drawers. Good rating because nothing is perfect.
Written by a customer while visiting whirlpool.com
Customer Rating
3
You get what you pay for.
on January 9, 2022
Posted by: Maria
from Bay City
[This review was collected as part of a promotion.] I bought this a month ago because it fits in the cabinet surround. Very limited in smaller refrigerators. Less than 68" high. The shelves are not adjustable which really doesn't bother me. Why I gave this a 3 out 5 stars is the fact their is no way to adjust/level the rollers on the bottom. Apparently my floor is not level. When I open the right door of the refrigerator it swings to the right quickly. I am afraid this will eventually where on the hinges and break the door. Don't buy if your floor is not level!
Written by a customer while visiting whirlpool.com
Customer Rating
3
It is nice
on January 12, 2022
Posted by: Frig
from Ohio
[This review was collected as part of a promotion.] I have an odd/small space for a refrigerator to fit in - so this was the best option for that space. It it nice - but I do not like a couple of things. The ice gets stuck in the dispenser, and if you don't catch it, it just drips all over the place. Also the water dispenser - takes a second to stop after you stop - so it drips all down the front of the refrigerator. I know have hard water spots down the front of the frig. And I do not how to remove without damaging the surface.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Leaking Water Dispenser
on January 12, 2022
Posted by: Rocky
from Washington State
[This review was collected as part of a promotion.] We purchased this in February 2021. We have a smaller location that it needed to fit into and this one fits beautifully and its a nice looking style.
The reason for the low review is because the water dispenser leaks and after contacting whirlpool, waiting on hold for and hour, then waiting a week for them to continue looking, I was told they don't have a technician in my area and that I would have to find one myself!
This refrigerator is also pretty loud.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Its not a bad unit but its not a hi quality .
on January 12, 2022
Posted by: Albert
from Waltham MA
[This review was collected as part of a promotion.] Refrigerator door swings open very fast with amount of weight on the door , Water and ice seems to drip down the front almost every time they are used . Noise ,Sound of the unit running is louder than i'm use too.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Noisy
on January 12, 2022
Posted by: Brookwood
from Flat Rock NC
[This review was collected as part of a promotion.] This fridge is difficult to level and runs noisily. The ice maker is especially noisy and cycles too frequently
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refridgerator
on January 12, 2022
Posted by: Tony
from Buchanan, MI
[This review was collected as part of a promotion.] Had this refridgerator for about a month. Easy to clean and the stainless really is resistant to the kids fingerprints
Written by a customer while visiting whirlpool.com