Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,232 Reviews)
Rating breakdown 12,232 reviews
5 Stars
5,857
4 Stars
3,940
3 Stars
1,638
2 Stars
375
1 Star
422
83%of customers recommend this product.
(
8,253 out of
9,914)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
on October 22, 2025
Posted by: Joe T
[This review was collected as part of a promotion.] This is the second one those were I bought 17 years ago Something popped in the back stopped working I like the fridge Doors open a little wider, This fridge is a little quieter, icemaker quieter Has two smaller drawers, one large, which is nice seems like like more room but I know it’s not just had to clean out the old fridge my wife and I both like it
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 22, 2025
Posted by: Glenn
[This review was collected as part of a promotion.] Everything is good so far. Freezer to fridge size is an issue. Freezer is a bit small.
Written by a customer while visiting whirlpool.com
Customer Rating
5
works great
on October 22, 2025
Posted by: Jonathan
[This review was collected as part of a promotion.] I bought this unit to replace a 15 year old fridge that was a top bottom and i really enjoy the side by side model
Written by a customer while visiting whirlpool.com
Customer Rating
4
xxx
on October 22, 2025
Posted by: xxxX
[This review was collected as part of a promotion.] Only had ours for a month, so far, so good!!!!!!!!
Written by a customer while visiting whirlpool.com
Customer Rating
1
It's missing many great features!
on October 22, 2025
Posted by: Josey
[This review was collected as part of a promotion.] MY old Whirlpool had many more appealing features. I wish I would have kept it. It was still working GREAT after 30 years. I only replaced because I wanted stainless steel, it was white. I had an extra shelf in my previous one, but can't order an extra as the shelves are not adjustable, the last ones were! I have 2 less bins in the freezer and the ice cubes are just plain, mine old ones were moon shaped. No night light! The ice dispenser has small pieces flying everywhere. . . inside and out! Exterior-door brackets on top are not covered, doesn't look as nice and much harder to dust. etc. etc. etc.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Needs a better ice dispenser
on October 23, 2025
Posted by: Sher
[This review was collected as part of a promotion.] The only complaint I have is the ice dispenser. It isn't tall enough for a glass to stand upright and the plastic leaver you press the glass on is slippery and you have to work at keeping the glass from slipping.
Written by a customer while visiting whirlpool.com
Customer Rating
5
NICE
on October 23, 2025
Posted by: COOL
[This review was collected as part of a promotion.] So far very good, can't find wheer water filter is?
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fit.
on October 23, 2025
Posted by: Ken25
[This review was collected as part of a promotion.] Every thing works as advertised. The refrigerator fits our space perfectly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com