Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,213 Reviews)
Rating breakdown 12,213 reviews
5 Stars
5,845
4 Stars
3,936
3 Stars
1,636
2 Stars
375
1 Star
421
83%of customers recommend this product.
(
8,249 out of
9,910)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
Not a happy new refrigerator/freezer person
on October 18, 2025
Posted by: dotty2
[This review was collected as part of a promotion.] I bought this a few weeks ago and am unsure if i selected the best refrigerator for me. (I had a different make prior to this one). the water & ice in the freezer door need special sized glasses or cups to get the water and ice. the water frequently spills on the appliance and then onto the floor. the ice sometimes dispenses in small, crushed pieces even though I have it set to cubes
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 19, 2025
Posted by: Dave
[This review was collected as part of a promotion.] I bought this a few weeks ago. Our other fridge went up. We like this frigerator and the extra wide door space for gallon containers. However we didn't receive the door caddy that was to be with it for cans. This is why I didn't go with 5 stars.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average refrigerator, not great.
on October 19, 2025
Posted by: Carl3
[This review was collected as part of a promotion.] While the refrigerator overall is a good product I do find it is a bit noisier when running. The icemaker when filling and ejecting the ice is extremely noisy. When the house is quiet you can hear the refrigerator running from 6 feet away. When the TV is on or listening to music it is not a problem. It would’ve been nice if they had made the shelves more adjustable. You have to remove a shelf or you have to remove a door bin if you have more than just a couple of tall items like half gallon milks or 2 L bottles of soda.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice Maker a challenge
on October 19, 2025
Posted by: Kathy
[This review was collected as part of a promotion.] Just got the ice hooked up & I’m having trouble getting it to work. Followed some YouTube videos so we’ll see if it keeps working. Other than that I like the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
More compact features
on October 19, 2025
Posted by: Fredas fridge
[This review was collected as part of a promotion.] This was a little smaller than my last whirlpool but the shelves in the door makes organizing easy. Great for cramped spaces.
Written by a customer while visiting whirlpool.com