Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,202 Reviews)
Rating breakdown 12,202 reviews
5 Stars
5,842
4 Stars
3,930
3 Stars
1,634
2 Stars
375
1 Star
421
83%of customers recommend this product.
(
8,247 out of
9,907)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
2
Cheap plastic and parts
on October 17, 2025
Posted by: Supermomdbq
from Dubuque IA
Two of the door shelves broke within 30 days and now the third one just cracked on the bottom. The top shelf food gets frozen in the refrigerator the second and third shelf. The food is normal temperature. This purchase was a mistake.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Messy crushed ice ledge
on October 17, 2025
Posted by: Carol
[This review was collected as part of a promotion.] I don’t like inside freezer door when I get crushed ice it builds up on the ledge of dispenser & makes a mess unless I wipe it each time I get crushed ice
Written by a customer while visiting whirlpool.com