Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,185 Reviews)
Rating breakdown 12,185 reviews
5 Stars
5,836
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
420
83%of customers recommend this product.
(
8,242 out of
9,899)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
1
DO NOT BUY!!!
on October 14, 2025
Posted by: jdarling
from California
I have had this fridge since 2020 when we were desperate to find a replacement. Our LG had a compressor go out and it was going to take 10 weeks to fix it. I regret this purchase every day. The ice dispenser broke almost immediately and despite trying to reset and fix it, it has remained broken. The freezer is tiny and hardly fits anything. The wheels are uneven on my tile floor causing the fridge to rock which never happened with our much higher end LG. Last night while replacing the water filter, the cheap plastic water line attachment broke spraying water all over our floor. We had to quickly shut off the water completely to the fridge and are now shopping for another replacement. DO NOT BUY!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
