Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,182 Reviews)
Rating breakdown 12,182 reviews
5 Stars
5,834
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
419
83%of customers recommend this product.
(
8,241 out of
9,897)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Nice Frig
on October 8, 2025
Posted by: Bunnyrun5
from Washington, DC
[This review was collected as part of a promotion.] I like the refrigerator. It's too early to rate it. I think you should give it at least 90 days to know what you have. My can caddy did not come with it and I am having a very hard time getting anyone to pay attention to that.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 8, 2025
Posted by: WTercolor
[This review was collected as part of a promotion.] 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good value for the money.
on October 8, 2025
Posted by: BJ's 4th
[This review was collected as part of a promotion.] It's hard to get water & ice without making a mess. I do not appreciate that. Also, I'm not thrilled with the water filter being so close to the floor. I'm older and getting down there to change the filter is going to be a challenge. The price, however, was good. I can't complain there.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on October 9, 2025
Posted by: jt0121
[This review was collected as part of a promotion.] So far we are happy with the refrigerator. We love the ice options.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Re design the slides of veggies drawers
on October 9, 2025
Posted by: Louis
[This review was collected as part of a promotion.] Refrigerator is good but big drawers hard to close and the plastic slides made
Of cheap plastic they keep coming out
Bad design.
Of cheap plastic they keep coming out
Bad design.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ice Maker sucks
on October 9, 2025
Posted by: Jodi
[This review was collected as part of a promotion.] Very Disappointed - My Ice Maker stopped working 2 weeks after i got my new Fridge.
NOT HAPPY
NOT HAPPY
Response from whirlpool.comBy Branded Team, Consumer Care, October 9, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6421AspF1 and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6424AspFy or Instagram http://spr.ly/6426AspFK. When responding, please include your contact information and reference Case #819264.
We’re looking forward to hearing from you.
Jacob W
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6421AspF1 and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6424AspFy or Instagram http://spr.ly/6426AspFK. When responding, please include your contact information and reference Case #819264.
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
4
Quiet but could be more flexible
on October 9, 2025
Posted by: Grandma
[This review was collected as part of a promotion.] I bough this a month ago and so far it is working as expected. It is very quiet which is great. The opening for the ice dispenser is not tall enough for any type of water bottle or very tall glass and having the water dispenser on the outside edge could be a problem if you have kids since it is very east to activate. My biggest issue with this refrigerator is that the shelves are all fixed. My gallon pitcher won't fit on any shelf. Even having one shelf that is adjustable would be nice. Since all the door bins are adjustable, why not the main shelves?
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigerator
on October 9, 2025
Posted by: Shades
from Wisconsin
[This review was collected as part of a promotion.] It is the best refrigerator I ever bought. Excellent quality and superior product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com