Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,182 Reviews)
Rating breakdown 12,182 reviews
5 Stars
5,834
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
419
83%of customers recommend this product.
(
8,241 out of
9,897)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Good overall
on October 3, 2025
Posted by: bascomwd
from N Fort Myers, FL
[This review was collected as part of a promotion.] For the most part VERY happy. Only 2 down things.. A bit loader compressor motor than we hoped. Plus had the ice dispenser plug up with ice cubes once.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on October 3, 2025
Posted by: gwh853
from minnesota
[This review was collected as part of a promotion.] Not really impressed with your product. Not enough room to put container in for water, ice gets stuck in shoot, water too slow, shelves not adjustable
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
We are happy with our purchase.
on October 4, 2025
Posted by: Franks
[This review was collected as part of a promotion.] We replaced a similar refrigerator that was over 20 yers old and similar in size and features.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect.
on October 4, 2025
Posted by: App1
[This review was collected as part of a promotion.] A GE refrigerator was in the kitchen when I moved in. After two weeks the fan motor had to be replaced. Three weeks after that the fan motor had to be replaced again. The unit was replaced with same model. A year later the fan motor needed replacing again. I work for a Whirlpool service vendor and see all brand issues. Whirlpool has always been the top brand. After researching different models for size and options I chose this model. It is perfect for one persons needs. Looks awesome in my white, black and red designed kitchen.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works well and nice looking!
on October 4, 2025
Posted by: Jim H
from Montana
[This review was collected as part of a promotion.] The refrigerator is very nice, but a little bit smaller than the one we replaced because size options were limited. The ice maker is undersized and slow, but OK for just the two of us. Stainless steel finish cleans nicely!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Would not choose again.
on October 4, 2025
Posted by: Dap1
from Santa Rosa, CA
[This review was collected as part of a promotion.] I can’t remove the stickers inside. I have tried everything. Very frustrating. I dislike the ice cube maker taking up so much freezer space. The drawers do not slide smoothly. Water from dispenser is not cold. I would not choose this model again.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice icemaker with water on door.
on October 4, 2025
Posted by: Mark18
from Peoria IL
[This review was collected as part of a promotion.] I purchased a month ago because my older refrigerator stopped getting cold. I chose this one because of size & color. I needed a particular size to fit underneath kitchen cabinet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the refrigerator. It’s great.
on October 4, 2025
Posted by: Doug
[This review was collected as part of a promotion.] I bought it a month and some ago and I love it works great
Written by a customer while visiting whirlpool.com