Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,182 Reviews)
Rating breakdown 12,182 reviews
5 Stars
5,834
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
419
83%of customers recommend this product.
(
8,241 out of
9,897)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Lots of space.
on September 25, 2025
Posted by: ToriAnn
[This review was collected as part of a promotion.] So far it has met my expectations. I especially like the large storage space in the door.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Garbage refrigerator
on September 26, 2025
Posted by: mveytsman13
from New York
The produce shelves don't slide smoothly and the back of the fridge freezes everything you put there. Buying this refrigerator was a mistake.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 26, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 808579
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 808579
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 26, 2025
Posted by: Dpls
from Metamora, IL.
[This review was collected as part of a promotion.] We are very happy with our purchase. We love the features and the look of our refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Working very well.
on September 26, 2025
Posted by: Gary
from Dayton, Ohio, USA
[This review was collected as part of a promotion.] The refrigerator is working well. We have had problems with the icemaker on previous refrigerators, but everything is working well with this one. Hope that will continue.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Its a fridge
on September 26, 2025
Posted by: fridge
[This review was collected as part of a promotion.] I wish I would have gotten one with adjustable shelves, (milk has to go in the door), and I do not like the ice machine for the fact it is kinda messy. Im always wiping up the floor.
Written by a customer while visiting whirlpool.com
Customer Rating
5
We love our new Whirlpool fridge!
on September 26, 2025
Posted by: Josh
from Vancouver, BC
[This review was collected as part of a promotion.] Large, spacious design, and a convenient water and ice maker.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the ice n water feature good storage
on September 26, 2025
Posted by: LadyK
[This review was collected as part of a promotion.] Very happy with my Whirlpool Frig. easy to get to all the drawers and shelves
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 27, 2025
Posted by: Tgardner23
[This review was collected as part of a promotion.] Bought 7 months ago and already have to have a repair person out. Disappointing.I replaced a Whirlpool that I had 20 years and never had an issue. I hope this is a one time thing.
Written by a customer while visiting whirlpool.com