Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,182 Reviews)
Rating breakdown 12,182 reviews
5 Stars
5,834
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
419
83%of customers recommend this product.
(
8,241 out of
9,897)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Good for it's size
on September 24, 2025
Posted by: Desert Cook
[This review was collected as part of a promotion.] Good for it's size. Two concerns. Shelves are not tall enough for a pitcher. A gallon of milk can squeeze in on the top shelf. Second, the ice maker is very loud. The refrigerator can be loud at times too.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Concerned buyer.
on September 24, 2025
Posted by: Sorry25
[This review was collected as part of a promotion.] Very noisy..getting worse by the day. Skreecking like the frig I replaced.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 26, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 807349
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 807349
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far I been enjoying it
on September 24, 2025
Posted by: Madrina
[This review was collected as part of a promotion.] I brought this refrigerator 2 1/2 months ago so far so good
Written by a customer while visiting whirlpool.com
Customer Rating
5
A wonderful appliance
on September 24, 2025
Posted by: Richard
[This review was collected as part of a promotion.] We bought this refrigerator a couple of months ago. We love it. Everything is working well. It was easy to understand and get used to!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I like the option to have crushed ice or cubed ice
on September 24, 2025
Posted by: wap2025
[This review was collected as part of a promotion.] i had my old Whirlpool Frig for twenty plus years and never had a problem with it. My new Frig has new features, I am not accustomed to yet. When you open the door, the fan goes off and when you shut the door the fan comes back on. My son said this way when the door in open, the fan doesn't blow the cold air out and when the door closes, the fan comes back on. New Frig, new technologies!
Written by a customer while visiting whirlpool.com
Customer Rating
4
great refrigerator
on September 24, 2025
Posted by: frige
[This review was collected as part of a promotion.] I bought it on September 14 2025
very nice refrigerator
very nice refrigerator
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Working fine
on September 25, 2025
Posted by: Michael
[This review was collected as part of a promotion.] Quiet… working fine.
Wish lightning was a bit less in my face from the light on top shelf on frig side.
Didn’t know I put some much weight on frig door it’s a pain to hold all that weight. First time with a side by side.
Wish lightning was a bit less in my face from the light on top shelf on frig side.
Didn’t know I put some much weight on frig door it’s a pain to hold all that weight. First time with a side by side.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like that it has 4 shelves and 3 drawers our last
on September 25, 2025
Posted by: Bijou
from Michigan city, in
[This review was collected as part of a promotion.] Very inconvenient location of the
ice make on/off switch
Also. “Dumping” of ic cubes into ice dispenser much
noisier than our former Whirlpool refrigerater
ice make on/off switch
Also. “Dumping” of ic cubes into ice dispenser much
noisier than our former Whirlpool refrigerater
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com