Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,184 Reviews)
Rating breakdown 12,184 reviews
5 Stars
5,836
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
419
83%of customers recommend this product.
(
8,242 out of
9,898)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Poor owner's manual
on September 11, 2025
Posted by: fps shopper
[This review was collected as part of a promotion.] After they installed the refrigerator, I checked on the ice maker. Tried to follow the instructions on the ice maker for a wire shutoff arm but they were for a different style (my model has style 4 with a plastic shutoff arm). Found style 4 in the manual but there were no instructions on the reset button. After hours of searching, found a You Tube video that showed the reset button. Whirlpool REALLY needs to have a better owner's manual and correct instructions on the equipment.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Mr
on September 11, 2025
Posted by: Dee Jay
[This review was collected as part of a promotion.] So far am happy with ! Quality very good for the price.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 12, 2025
Posted by: Bern
from Missouri
[This review was collected as part of a promotion.] Replaced a previous Whirlpool refrigerator.
Wished this model had the water filter up top.
Wished this model had the water filter up top.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looking good in my kitchen!
on September 12, 2025
Posted by: Sude
[This review was collected as part of a promotion.] My first new refrigerator in many years, absolutely love it. So pretty, interior is well lit and lots of room. Whirlpool has always been a good choice for me.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not an upgrade
on September 12, 2025
Posted by: Maj11
from Warwick, RI
[This review was collected as part of a promotion.] Bought this a week ago. All seems to work well, but I am disappointed that the interior shelves are.not adjustable and the way the ice maker is I lost valuable storage in the freezer. This is almost identical to my 18 year old one and I was limited on what I could purchase due to size. I think they went backwards in the design of this one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Features ok.
on September 12, 2025
Posted by: Murdy
[This review was collected as part of a promotion.] Appliance is sufficient for household. Color is also.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Movement
on September 12, 2025
Posted by: It is Me
[This review was collected as part of a promotion.] I like the finish, but I’m not happy with how it continues to move around, the installer said one I filled it with products it would sit better. I have done as he instructed but it continues to shift around when touched
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ice maker is great
on September 13, 2025
Posted by: Senior man
[This review was collected as part of a promotion.] Love the space in the refrigerator and the cooling in the refrigerator works great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com