Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,182 Reviews)
Rating breakdown 12,182 reviews
5 Stars
5,834
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
419
83%of customers recommend this product.
(
8,241 out of
9,897)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
Deceiving images for freezer, drawers look bigger.
on May 29, 2021
Posted by: Cmill2
from Baltimore,MD
[This review was collected as part of a promotion.] Drawers on freezer door are smaller than they appear on sites I have looked at. Switch to turn off ice dispenser in the oddest place and hard to get to. So meh. It keeps food cold at least.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Failed shim
on August 9, 2021
Posted by: Laurie
from Madison,Wisconsin
[This review was collected as part of a promotion.] We have already had a repair crew out to gerryrig a failed plastic shim behind the lower grill to stop excess vibration noise from the coolant tubes when the refrigerator runs.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good choice for space limited installation.
on August 26, 2021
Posted by: Dale
from Chicago, IL
[This review was collected as part of a promotion.] We’ve had this for several weeks now. It does everything we need. Nothing fancy but functional. I wish the shelves were adjustable. The lower drawers operation is not very smooth. Maybe that will improve with age. The ice maker is great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works well
on September 2, 2021
Posted by: Cindy85
[This review was collected as part of a promotion.] We bought the refrigerator when our other one died. However, I am surprised that the top shelf must be loaded to add a gallon of milk and the is very little clearance between the top of the shelf and lid of my milk.
I do like the lights on the fridge side as it really allows us to see what are in the drawers and on the shelves. I also like the light on the ice maker and water dispenser as it comes on automatically when you get either ice or water.
The light on the freezer side does blink. Also, freezer side is very small. But it is a smaller unit than we had.
I do like how easy the front is to clean.
Overall it is quiet and appears to work well of course we've only had it two weeks.
I do like the lights on the fridge side as it really allows us to see what are in the drawers and on the shelves. I also like the light on the ice maker and water dispenser as it comes on automatically when you get either ice or water.
The light on the freezer side does blink. Also, freezer side is very small. But it is a smaller unit than we had.
I do like how easy the front is to clean.
Overall it is quiet and appears to work well of course we've only had it two weeks.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Product
on September 2, 2021
Posted by: Jo-Ann C
from West Seneca, NY
[This review was collected as part of a promotion.] Has all features I desire. My only complaint was that my original order 8 months earlier was for a stainless steel model...which after that period, the store could give me no idea when or if it would ever get manufactured. In desperation after my 15 yr old fridge failed completely, I took a black one which blends in well with my counters.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Keeps all my food nice and fresh.
on September 4, 2021
Posted by: Bob and Papa
from Mantua, New Jersey
[This review was collected as part of a promotion.] Nice and roomy on the door in the refrigerator and the freezer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looks Great
on September 4, 2021
Posted by: Cheryl
from Chicago, IL
[This review was collected as part of a promotion.] I like the clean and sleek look of this refrigerator
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Replacement for failed LG
on September 5, 2021
Posted by: MNgolfer
[This review was collected as part of a promotion.] We purchased Whirlpool on recommendation of the salesman after our 6 year old LG compressor failed. This fridge is much quieter than the LG and the ice maker definitely puts out more ice. Whirlpool is made in the USA. this model fit perfectly in the 33" wide space we have. Hard to really review when you've only had the product a couple of weeks. Will see how well it performs over the long haul.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com