Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,185 Reviews)
Rating breakdown 12,185 reviews
5 Stars
5,836
4 Stars
3,925
3 Stars
1,631
2 Stars
373
1 Star
420
83%of customers recommend this product.
(
8,242 out of
9,899)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Good buy for the money
on September 4, 2025
Posted by: Ron W
from Springfield, Ohio
[This review was collected as part of a promotion.] Good buy for the money -
Have had it only a couple weeks - fit my space perfectly. very easy install and cooled quickly. Seems to hold more than my old fridge, which was actually more cubic inches! Shelves and drawers a little flimsy compared to the old fridge that died, but noticed most all new fridges are that way
Have had it only a couple weeks - fit my space perfectly. very easy install and cooled quickly. Seems to hold more than my old fridge, which was actually more cubic inches! Shelves and drawers a little flimsy compared to the old fridge that died, but noticed most all new fridges are that way
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator!
on September 4, 2025
Posted by: Jeffrey
[This review was collected as part of a promotion.] I love the frig. Sleek design inside and out. Even seemed to save on my electric verses the old frig.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool Model: WRS321SDHZ
on September 5, 2025
Posted by: Vincent
from Boca Raton, Florida
[This review was collected as part of a promotion.] I had a similar model refrigerator, I like this better
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Well designed!
on September 5, 2025
Posted by: Pete44
[This review was collected as part of a promotion.] I have only had this refrigerator for a short time, but I am very pleased to date. I appreciate the way it is laid out, making for plenty of storage space in a smaller refrigerator. The only thing that I have not gotten used to is the ice maker. My prior refrigerator was a workhorse with ice! It make it quickly and in abundance, but this unit seems to work a lot slower. It is making ice, but if I use it all, I will have to wait a long time to fill the bin again
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 5, 2025
Posted by: Cy12
[This review was collected as part of a promotion.] Love it so far. Only big complaint is doors must be completely closed. Can’t do partway and expect to actually finish closing Bottom bin is a little small
Written by a customer while visiting whirlpool.com
Customer Rating
4
Bright inside beautiful appliance
on September 5, 2025
Posted by: Jim K
[This review was collected as part of a promotion.] So far, we are very happy with our decision. Works well.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good refrigerator
on September 5, 2025
Posted by: Sass
[This review was collected as part of a promotion.] I bought this refrigerator because it was small for my mom. The only thing is it did not come with any directions.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ice Maker
on September 5, 2025
Posted by: Karen
The ice maker produces only about 6 cups of ice per day. Not enough for a family of 4 to have dinner much less during the day!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 8, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information and reference Case # 792450.
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com