Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,191 Reviews)
Rating breakdown 12,191 reviews
5 Stars
5,838
4 Stars
3,925
3 Stars
1,633
2 Stars
374
1 Star
421
83%of customers recommend this product.
(
8,243 out of
9,901)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Nice clean look.
on August 22, 2025
Posted by: MaryMBurbank
from Burbank Il
[This review was collected as part of a promotion.] Very happy with my new purchase. My old refrigerator died, I called ABT gave them dimensions and they gave me the sku for this fridge and I have to say they were spot on. I’m very happy with it.
The ice and water placement on the door is different than our old fridge so we’ve had a few spills. I think the engineers should revisit the placement of the water dispenser. Otherwise I really like the fridge. Purchased the white one, was surprised it was more expensive than stainless but am so done with stainless steel. Hopefully we will get many years out of our new refrigerator.
The ice and water placement on the door is different than our old fridge so we’ve had a few spills. I think the engineers should revisit the placement of the water dispenser. Otherwise I really like the fridge. Purchased the white one, was surprised it was more expensive than stainless but am so done with stainless steel. Hopefully we will get many years out of our new refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very good product with wonderful factures.
on August 22, 2025
Posted by: Edlove
from Laval, QC
[This review was collected as part of a promotion.] Actually, that's the second one I bought. The first one was a gift to a friend and she's so happy with it that I decided to buy one for me too.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 22, 2025
Posted by: Debbie
[This review was collected as part of a promotion.] Nice refrigerator. Like the ice and water feature. cubes are a nice size. It is smaller than my previous refrigerator but still holds a comparable amount of food.
Written by a customer while visiting whirlpool.com
Customer Rating
4
New fridge
on August 23, 2025
Posted by: White
[This review was collected as part of a promotion.] I purchased from a local dealer after my current one quit…great service and nice refrigerator…. Worked well on my spot. Only complaint is your manual…. It isn’t showing much about my model. Hard to read … had to reorder a part that was broken.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 23, 2025
Posted by: Mike
[This review was collected as part of a promotion.] Nice refer, works well. Only negative is the ice maker. On cube setting it produces small bits of ice that fly everywhere.
Written by a customer while visiting whirlpool.com
Customer Rating
4
It's Just OK
on August 23, 2025
Posted by: KatLMG
from Virginia
[This review was collected as part of a promotion.] My space is limited and so were my choices. Interior lighting is just so-so on the fridge side. Since the light is at the back of the top shelf, if things are stacked there, you loose light. There is also light lower down but again, not the brightest. AND it's not replaceable/upgradeable with a brighter LED which is dumb!
The cold air cover from the freezer to the fridge's top shelf is large and takes up valuable space. Lost a lot of freezer space as my last fridge didn't have an ice maker - which I have little intention of using (not on as of now). But I wanted the cold water so.....If the fridge is set on the factory cold, things on the top shelf freeze so I keep it turned down one notch.
I purchased this because I wanted the deli drawer which my 15 year old Frigidaire had. They say things aren't made like they used to be, but I feel the Whirlpool (which was best rated) will last - fingers crossed!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Really nice unit.
on August 24, 2025
Posted by: Dkap
from Chicago, IL
[This review was collected as part of a promotion.] I've only had my new refrigerator for a few days, but it's pretty much what I wanted. The only thing I would like is a little larger freezer door shelves (wider/deeper) and adjustable refrigerator shelving. Other than that, it's a really nice unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good basic fridge
on August 25, 2025
Posted by: jrb1961
from Shreveport Louisiana
[This review was collected as part of a promotion.] Good basic refrigerator for the price. Ice maker is noisy. Shelves need to be more adjustable.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com