Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,194 Reviews)
Rating breakdown 12,194 reviews
5 Stars
5,839
4 Stars
3,927
3 Stars
1,633
2 Stars
374
1 Star
421
83%of customers recommend this product.
(
8,246 out of
9,904)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Little guy playing in the big leagues
on August 15, 2025
Posted by: Big Papa
from Yorktown Virginia
[This review was collected as part of a promotion.] The front water dispenser needs a drip cover! Other than that I love our whirlpool fudge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
poor features for water filter
on August 15, 2025
Posted by: tooltime4555
[This review was collected as part of a promotion.] works well, but the water in the door does not seem to get very cold, plus the water filter is in a stupid spot. you have to remove the kick panel on your knees to replace the filter.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Water and ice dispenser
on August 15, 2025
Posted by: Action 6070
from Belleville Michigan
[This review was collected as part of a promotion.] I purchased this refrigerator to replace the older whirlpool that wasn't cooling very well the features are nice except for the water dispenser and Ice dispenser on the old one there were one switch for water and ice now I have one for water and a different one for ice
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Water filter is next to the floor
on August 15, 2025
Posted by: juls
from TX
[This review was collected as part of a promotion.] I've had this refrigerator for six months now. The ONLY reason I bought it is because it was small enough to fit in the space I have. I just had to change the water filter and it is in the bottom of the fridge. I had to get on my hands and knees to change the filter. Who puts the water filter in such an impossible spot. Do not buy.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 15, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 768570
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 768570
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 15, 2025
Posted by: Marty
[This review was collected as part of a promotion.] Very nice, perfect size, food lasts longer. Very happy.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 15, 2025
Posted by: Flakey4snowmen
from Indiana
[This review was collected as part of a promotion.] It is very nice and stylish in our kitchen. First time owning a side by side, but learning how to arrange items. The only drawback I have so far is the shelving. They are not adjustable. Also, we are still trying out how to open the doors without the refridgerator moving.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
A Perfect Fit
on August 15, 2025
Posted by: Playing the Age Card
from Georgia
[This review was collected as part of a promotion.] I'm happy with this fridge. Surpisingly spacious in the fridge compartment but I suspect that if ever I buy a large frozen pizza it won't fit in that side. Ice/water dispenser has a "condensation drip" - irritating but not a biggie. (Any suggestions?). Installer was unable to get the door handles exactly level but it was such an improvement on the first unit that had been installed, I let it go ...
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Simple features and that is well appreciated.
on August 15, 2025
Posted by: Clevos
[This review was collected as part of a promotion.] I purchased this item on the 8th August 2025. The refrigerator is good fit for my kitchen and is functioning quite well to date.
Written by a customer while visiting whirlpool.com