Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,209 Reviews)
Rating breakdown 12,209 reviews
5 Stars
5,844
4 Stars
3,934
3 Stars
1,635
2 Stars
375
1 Star
421
83%of customers recommend this product.
(
8,248 out of
9,908)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Very roomy!
on August 1, 2025
Posted by: kiki
[This review was collected as part of a promotion.] I recently purchased this to replace a 25 year old Whirlpool side by side that was still working. It had recently started freezing on the refrigerator side and I was a little leery of it. ( We had cleaned the coils.) I love my new refrigerator. It holds more than my older one.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Refrigerator
on August 1, 2025
Posted by: TBear
from Lower Alabama
[This review was collected as part of a promotion.] Had this for one week and all is as advertised. Works great and water/ice feature is a big plus.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 2, 2025
Posted by: Suez
[This review was collected as part of a promotion.] I like to store my tallest items on the top shelf. Milk, wine, etc... The top shelf, the shelf with the most room is not tall enough. I have to slide milk and other drinks across the shelf with the lids rubbing the top of refrigerator. Forget about the wine, no way for it to fit. I wish it were at least 1/4"-1/2" more room. There is room in the door for milk and wine. I just prefer it on an inside shelf. I don't like that none of the inside shelves are adjustable. However, the door shelves are adjustable. I really miss that I can't control the temps/humidity in the drawers. This unit was a little cheaper than most others, so I guess you get what you pay for.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 2, 2025
Posted by: JUDY
[This review was collected as part of a promotion.] Unable to use most tumblers to get ice, VERY, VERY SHORT.
Disappointed in that feature!!?
Disappointed in that feature!!?
Written by a customer while visiting whirlpool.com
Customer Rating
5
Small, but spacious enough
on August 2, 2025
Posted by: cuca
from SC
[This review was collected as part of a promotion.] We replaced our other refrigerator as filter leaking and lights not working. This smaller size fridge is better for our kitchen area and so far working great..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great overall look . I also like the features
on August 2, 2025
Posted by: My blessing
[This review was collected as part of a promotion.] I an very happy with my side by side refrigerator. It was just the size I hab been trying to find
Written by a customer while visiting whirlpool.com
Customer Rating
4
Side by Side
on August 2, 2025
Posted by: SuzII
from White lake, NY
[This review was collected as part of a promotion.] Liking our new refrigerator-freezer. Always liked a side- by- side model. All is well . Feel the freezer is narrow for storage of some items, but will have to shop more often, use my other freezer(inconvenient!). Fridge space has worked out ok. A little noisier than the last fridge I had for almost 20 years. Value: good- got a great sale price!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good little refrigerator
on August 2, 2025
Posted by: Moore6537
[This review was collected as part of a promotion.] I bought this over a month ago. Had to buy a side by side as the opening for the refrigerator was reduced significantly due to new heated flooring installed. It’s a bit on the small side but works for me unless I have company. Ice maker works well and makes lots of ice reasonably quick. Seems to freeze food in the refrigerator portion at the mid setting. I have turned it down a notch and will see what happens.
Written by a customer while visiting whirlpool.com