Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.2
(12,215 Reviews)
Rating breakdown 12,215 reviews
5 Stars
5,846
4 Stars
3,937
3 Stars
1,636
2 Stars
375
1 Star
421
83%of customers recommend this product.
(
8,250 out of
9,911)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Better ice maker
on July 30, 2025
Posted by: Oscar
[This review was collected as part of a promotion.] Very good refrigerator. It’s to early for a review.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very nice refrigerator
on July 30, 2025
Posted by: Jim45
from Elmira NY
[This review was collected as part of a promotion.] Needed a new refrigerator, checked Consumer Reports, CR reccomended
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Could be better
on July 30, 2025
Posted by: Fridge gal
[This review was collected as part of a promotion.] Runs well and keeps temps fine. Don’t like that the shelves aren’t adjustable only the door shelves. Plastic shelves in the door cheap plastic and factory warranty doesn’t cover them. Bottom trim over the grill is ugly looking looks like it’s missing trim. Water and ice feature works well.
Written by a customer while visiting whirlpool.com
Customer Rating
3
I can’t give you an example of a great feature the
on July 30, 2025
Posted by: Artg14
from Florida
[This review was collected as part of a promotion.] I was in a pinch I needed to get a refrigerator the freezer is extremely small but good enough for me I’m a single person if you’ve got a family definitely not big enough the shelving some of it in the door is totally useless but if you’re single it’ll work for you it’ll do what it needs to do
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Working as expected
on July 30, 2025
Posted by: gene
from Dayton, OH
[This review was collected as part of a promotion.] 2 weeks since receiving refrigerator & working just fine. This was a model recommended by Consumer Reports.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looks great in my Kitchen
on July 30, 2025
Posted by: Dallas
[This review was collected as part of a promotion.] Looks great after a couple weeks it’s performance is impressive
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Cautious optimisim
on July 30, 2025
Posted by: LG0511
from Auburndale Florida
[This review was collected as part of a promotion.] Working fine for now. replacedment unit. Waiting to see what happens over time.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice Maker could be problematic
on July 30, 2025
Posted by: jj123
from sherwood park, ab
[This review was collected as part of a promotion.] I have only had this fridge a couple months but liked it enough to buy one just like it for the office. The one at the office lasted 3.5 weeks and then the ice dispenser gave out - very disappointing since it was hardly used at all.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 31, 2025
Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include review ID # #760056, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting whirlpool.com